The Norwegian Refugee Council (NRC) is seeking a highly qualified, resilient Area Operations Manager who will lead the day-to-day operational oversight of the designated Area Office in Zulia State (Venezuela) by coordinating programme implementation and ensuring compliant, high-quality support services. The role drives for the achievement of key programme objectives, addressing operational bottlenecks, maintains the area delivery of services, and escalates risks to country leadership to ensure high quality and cost-effective programme/project implementation within the area operations.
Duties and responsibilities
What you will do
- Line management responsibilities for directly reporting staff. This includes the:
* Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.
*Â Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff. - Act a member of the Country Management Group (CMG) representing the area of operations and chair the Area Management Group.
- Collaborate with the programme unit at the country office to ensure that area-specifics are embedded in the core competencies and country strategy and Plan of Action. Support the development of concept notes, project proposals and budget development to scale-up response activities.
- Contribute to the development and monitor area office budget, donor proposals and reports, in compliance with contractual commitments and global guidelines.
- Conduct needs assessment, when relevant, and implement emergency response activities in the area in close coordination with the line manager and the country office programme team.
- Ensure optimal use of resources within the allocated budgets and strategies in compliance with donor requirements, organisational procedures, and national laws.
Qualifications
- Minimum 3 years of experience in a Senior Project and Field and team Management role, preferably within a humanitarian/recovery context.
- Bachelor’s degree in political sciences, Social Studies, Business Administration, or any other relevant field.
- Proven work experience in a volatile and insecure context.
- Proven experience planning missions and negotiating access with local authorities.
- Proven experience in team management and leadership.
- Proven experience in team management and dealing with complex team management issues.
- Documented results related to the responsibilities of the position.
- Fluency in Spanish and English, both written and verbal.
- Knowledge of transborder dynamics, and the context in Zulia and Tachira States.
- Experience with exit, down-sizing or similar and hard-to-reach contexts.
- Experience in project budget management.
- Valid driving license, able to drive manual gear.
- Demonstrated ability to perform well in a highly fluid environment where both context and organizational structure are subject to continuous, abrupt, and substantial change.
- Experience in humanitarian access negotiations and security management.
Personal qualities
- Handling insecure environment.
- Planning and delivering results.
- Working with people.
- Analysing.
- Communication with impact and respect.
- Coping with change.
Leadership Profile Competencies:
- Build meaningful relations
- Act with integrity
- Empower people
- Deliver results
We can offer
- Duty station: Maracaibo (Zulia State), Venezuela.
- Contract: national contract, 6 months , (renewal subject to funding and performance)
- Travel: up to 30%
- Salary/benefits: grade 9 on NRC’s regional salary scale, with accompanying terms and conditions
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
How to apply
https://23109900.webcruiter.no/Main/Recruit/Public/5044819519?link_source_id=0