See the terms of reference here: https://plan-international.org/uploads/sites/56/2026/09/3-Gestor_Consu-1.pdf
TERMS OF REFERENCE Consultancy for Case Management of Child Protection in Emergencies | Venezuela Purpose of the consultancy Technical support area Technical counterpart Place of service Geographic coverage Estimated duration Expected start date Contractual modality Date of preparation Provision of specialized case management services for children and adolescents affected by the emergency. Humanitarian Programs Child Protection Specialist in Humanitarian Action Venezuela, with on-site and/or remote services according to the needs of the agreed-upon products Carabobo, Yaracuy, and Falcón, and other priority areas of the response 6 months 09/28/2026 Consultancy with independent contractor September 9, 2026 1. The Organization Through its work in 80 developing countries in Africa, Asia, and the Americas, Plan International seeks to reach as many children and adolescents as possible, particularly those in situations of exclusion or marginalization, through quality programs that generate lasting benefits, partnerships, and effective operations. Plan International promotes children’s rights and is committed to their protection and to gender equality. The organization takes measures to ensure that its interventions and the actions of those involved are consistent with its policies of safeguarding, equal opportunities, and non-discrimination. 2. Background The emergency in Venezuela has exacerbated risks of family separation, violence, neglect, exploitation, psychosocial harm, and disruption of essential services. Plan International requires specialized, long-term services to identify, assess, support, refer, and close child protection cases safely, confidentially, and with a focus on the best interests of the child. 3. Purpose of the Consultancy To provide specialized child protection case management services, with technical and organizational autonomy, ensuring individualized, safe, confidential, and best-interest-based care for children and adolescents, in coordination with competent services and community protection mechanisms. Terms of Reference · Independent, product-based consultancy PLAN INTERNATIONAL | VENEZUELA 4. Scope of Services Case Management • Identify children and adolescents with protection needs and conduct risk and vulnerability assessments in accordance with Standard Operating Procedures (SOPs) and inter-institutional standards. • Register and document cases, applying confidentiality, informed consent, participation, data protection, and the principle of do no harm. • Develop and implement individualized case plans with children and adolescents, caregivers, and relevant services. • Manage safe and timely referrals, follow up, update plans, and close cases according to technical criteria.• Support family reunification processes when appropriate and in coordination with competent authorities and organizations. Community Response • Strengthen community protection mechanisms and support awareness-raising on violence prevention, safeguarding, psychosocial support, and care pathways. • Promote measures to prevent family separation and protect unaccompanied or separated children and adolescents. Coordination and Mapping • Maintain an up-to-date mapping of services and coordinate with public institutions, community organizations, and humanitarian actors. Information Management • Update databases and files according to security protocols. • Prepare aggregate analyses of progress, trends, gaps, and results, without exposing identifiable information. 5. Products and Deliverables Deliverable No. 1 Work plan, methodology, timeline, and proposed tools for the secure management of cases. Indicative Deadline Acceptance Criteria Written approval from the technical counterpart. Within the first 10 days 2 Consolidated monthly case management product that includes: cases managed in aggregated and permitted disaggregated figures; Status of assessments, plans, follow-ups, referrals, and closures; updated service mapping; trends and risks without identifiable data; community actions; gaps, recommendations, and updated plan for the following month. Monthly, within the first five (5) business days of the following month: 3. Consolidated final report, presented as part of the last month’s deliverable, which includes the developed products, results, pending gaps, lessons learned, recommendations, and organized file submission. Complete, technically sound product, linked to the agreed scope and accompanied by corresponding annexes or evidence. With the last month’s deliverable: Written approval from the technical counterpart and complete and organized final documentation. 6. Service Delivery and Technical Coordination Modality: The consultant will provide services with technical, methodological, and organizational autonomy, without being subject to a work schedule or integration into the hierarchical structure of Plan International. Terms of Reference: Independent consultancy based on products. PLAN INTERNATIONAL | VENEZUELA The technical counterpart will review the products solely to verify their conformity with these Terms of Reference, the agreed-upon quality criteria, and the policies applicable to the service. Coordination meetings will be scheduled based on the deliverables and will not involve attendance tracking, scheduling, or subordination. The consultant will organize the necessary resources and methodology to produce the deliverables. Any resources provided by Plan must be documented and used exclusively for the contracted service. The consultancy does not grant the authority to contract, commit funds, or issue work instructions.The applicant may not approve expenditures or assume obligations on behalf of Plan International. Any substantive adjustments to the scope, deliverables, or timelines must be formalized in writing between the parties. 7. Standards and Technical References • Child Protection Minimum Standards in Humanitarian Action (CPMS). • Sphere Handbook and humanitarian principles. • Plan International policies on safeguarding, PEAS, AAP, equality, inclusion, data protection, and do no harm. • Venezuelan legal framework applicable to the protection of children and adolescents and the secure handling of information. 8. Required Profile • University degree in Social Work, Psychology, Law, Education, Sociology, Social Development, or a related field. • Minimum of three (3) years of experience in child protection, case management, or social work. • Demonstrable experience in humanitarian contexts, disaster risk management, or emergency response. • Experience working with vulnerable populations and coordinating with public institutions, communities, and humanitarian actors. • Knowledge of CPiE, case management, LOPNNA, safeguards, PEAS, gender, inclusion, and secure database management. 9. Technical and Economic Proposal • Technical proposal describing the understanding of the service, methodology, work plan, and availability to meet the deliverables. • Economic proposal broken down by monthly product, indicating the value of each monthly installment and including fees, taxes, and any costs necessary for the provision of the service. • Updated curriculum vitae and relevant professional references. • If applicable, samples of similar products previously developed. 10. Fees, Payments, and Expenses Fees will be established in the contract and will be paid in monthly installments upon delivery and written approval of the consolidated monthly product, after presentation of the corresponding tax documentation. Terms of Reference · Independent Consulting Based on Products PLAN INTERNATIONAL | VENEZUELA One (1) payment will be made for each month of consulting once the corresponding monthly product has been approved. The final month’s payment will include approval of the consolidated final report and the organized delivery of all products and files. Each payment will correspond to the approved monthly deliverable, not to periods of attendance, days, or hours worked. Specific deliverables from the schedule must be incorporated as appendices or components of the corresponding monthly deliverable. Essential travel expenses must have prior written authorization from Plan International and will be managed in accordance with the contract. The consultant will be responsible for their tax, administrative, and social security obligations as an independent contractor, in accordance with applicable regulations. 11. Safeguard,Conduct and Confidentiality: The consultant must comply with Plan International’s policies and codes of conduct applicable to third parties, including safeguarding, PEAS (Personalized Action and Security), fraud prevention, data protection, and information security. All information obtained during the consultancy will be confidential and may only be used for the delivery of the contracted products. Access to information on children, adolescents, and families will be limited to what is strictly necessary, applying data minimization, consent, security, and the do-no-harm principle. Products and materials will be delivered without personally identifiable information, except with express authorization and when there is a legitimate basis for processing. 12. Level of Contact with Children and Adolescents: The consultancy involves the level of contact indicated in the scope and initial information sheet. All interaction must be conducted in accordance with Plan International’s safeguarding, equality, gender, and inclusion policies, PEAS, and reporting procedures. 13. Ownership of Products: Ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party material incorporated and guarantee that they have the necessary authorizations. 14. Nature of the Contractual Relationship The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract. 15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting Terms of Reference · Independent Consulting Based on Products PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy on Case Management for Child Protection in Emergencies – Venezuela”. Control note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama. Terms of Reference · Independent, product-based consultancyAll information obtained during the consultancy will be confidential and may only be used for the fulfillment of the contracted products. Access to information on children, adolescents, and families will be limited to what is strictly necessary, applying data minimization, consent, security, and the do-no-harm principle. Products and materials will be delivered without personally identifiable information, except with express authorization and when there is a legitimate basis for processing. 12. Level of Contact with Children and Adolescents The consultancy involves the level of contact indicated in the scope and initial information sheet. All interaction must be conducted in accordance with Plan International’s safeguarding, equality, gender, and inclusion policies, PEAS (Personalized Action Plans for Children and Adolescents), and reporting procedures. 13. Ownership of Products Ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party material incorporated and guarantee that they have the necessary authorizations. 14. Nature of the Contractual Relationship The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract. 15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting Terms of Reference · Independent Consultancy Based on Products PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of Proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for Case Management of Child Protection in Emergencies – Venezuela”. Control Note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and competent legal counsel in Venezuela and Panama. Terms of Reference · Independent Product-Based ConsultingAll information obtained during the consultancy will be confidential and may only be used for the fulfillment of the contracted products. Access to information on children, adolescents, and families will be limited to what is strictly necessary, applying data minimization, consent, security, and the do-no-harm principle. Products and materials will be delivered without personally identifiable information, except with express authorization and when there is a legitimate basis for processing. 12. Level of Contact with Children and Adolescents The consultancy involves the level of contact indicated in the scope and initial information sheet. All interaction must be conducted in accordance with Plan International’s safeguarding, equality, gender, and inclusion policies, PEAS (Personalized Action Plans for Children and Adolescents), and reporting procedures. 13. Ownership of Products Ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party material incorporated and guarantee that they have the necessary authorizations. 14. Nature of the Contractual Relationship The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract. 15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting Terms of Reference · Independent Consultancy Based on Products PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of Proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for Case Management of Child Protection in Emergencies – Venezuela”. Control Note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and competent legal counsel in Venezuela and Panama. Terms of Reference · Independent Product-Based ConsultingAll interactions must be conducted in accordance with Plan International’s safeguarding, equality, gender and inclusion policies, PEAS (Personalized Action and Support Services), and reporting procedures. 13. Product Ownership The ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party materials incorporated and guarantee that they have the necessary authorizations. 14. Nature of the Contractual Relationship The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract. 15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting Terms of Reference · Independent Consulting Based on Products PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy on Case Management for Child Protection in Emergencies – Venezuela”. Control note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama. Terms of Reference · Independent, product-based consultancyAll interactions must be conducted in accordance with Plan International’s safeguarding, equality, gender and inclusion policies, PEAS (Personalized Action and Support Services), and reporting procedures. 13. Product Ownership The ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party materials incorporated and guarantee that they have the necessary authorizations. 14. Nature of the Contractual Relationship The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract. 15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting Terms of Reference · Independent Consulting Based on Products PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy on Case Management for Child Protection in Emergencies – Venezuela”. Control note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama. Terms of Reference · Independent, product-based consultancyIndicative Criteria for Evaluating Proposals Criteria Indicative Weighting Terms of Reference · Independent Product-Based Consultancy PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of Proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for Case Management of Child Protection in Emergencies – Venezuela”. Control Note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama. Terms of Reference · Independent Product-Based ConsultancyIndicative Criteria for Evaluating Proposals Criteria Indicative Weighting Terms of Reference · Independent Product-Based Consultancy PLAN INTERNATIONAL | VENEZUELA Experience and technical knowledge 40% Quality and relevance of the technical proposal 35% Coherence of the work plan and availability 15% Financial proposal 10% 16. Submission of Proposals Proposals must be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for Case Management of Child Protection in Emergencies – Venezuela”. Control Note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama. Terms of Reference · Independent Product-Based Consultancy
How to apply
Proposals should be sent to Franklin.Hernandez@plan-international.org by September 30, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for Child Protection Case Management in Emergencies – Venezuela.” Control note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama.