Communications Officer At RET International

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Background

RET is committed to working in emergencies, protracted crises and fragile contexts to alleviate the deepest suffering, build people’s resilience and improve their self-reliance.

We are one of the leading NGOs in offering tailored solutions and relevant programs to reduce gaps and respond to the real needs and challenges of communities.

We assume a crucial catalytic role in sustainable development. Our goal is to bring about significant positive change that empowers vulnerable young people, especially young women, to take control of their lives and realize their social and economic rights.

We accompany individuals, refugees, returnees, internally displaced persons and host communities, adopting the fundamental principles of humanity, impartiality, neutrality and independence.

Within the framework of the projects that RET International implements in Venezuela, the position of Communications Officer is published.

Job description

Job location

The position is based at the RET National Office / Consortium Management Unit, located in the Caracas Metropolitan Area, with occasional field missions as required by the project.

Reporting Line

  • The Communications Officer reports directly to the Project Coordinator and is functionally accountable to the Head of the RET Consortium.
  • Works in close coordination with the technical team of the National Office (MEAL Officer, Information Management Officer, Education Officer, Access/Security), regional/global headquarters (Panama and Geneva), Global Communications Officer and the communication focal points of the Consortium’s partner organizations.

Specific Responsibilities

Communication Strategy and Institutional Positioning

  • Lead RET’s communications strategy in Venezuela to contribute to the organization’s positioning with donors, media, local partners, the humanitarian system, and civil society.
  • Coordinate and align communication work at the national level with RET’s strategic objectives and requirements at the regional and global levels.
  • Design and implement the project’s communications plan, within the framework of the programmatic plan and the donor’s requirements.
  • Ensure the rigorous implementation of visibility guidelines, graphic design, and institutional and donor communication protocols.

Content Production, Design and Audiovisual Media

  • Produce, design and validate graphic and audiovisual communication pieces (flyers, posters, brochures, infographics, videos, informational materials) for physical and digital spaces.
  • Write articles, press releases, reports, newsletters, life stories, testimonials, and posts for social media and web platforms.
  • Create and implement the audiovisual recording plan for the programs/projects (photography and video on site), securely managing informed consent forms, image banks and multimedia files.
  • Ensure consistency in the organization’s communication strategy in interviews, reports, and media coverage.

Programmatic Support, Accountability (PSA) and Institutional Communication

  • Support in the production and dissemination of messages directed to participants and communities (text messages, WhatsApp, emails and printed materials).
  • Support the dissemination and promotion of the community’s support and feedback channels (Central WhatsApp, telephone lines, Accountability mechanisms / FCRM) led by the MEAL Officer – Consortium Focal Point, ensuring their knowledge and accessibility by the communities.
  • Collect testimonies and perceptions from the participants for communication and storytelling purposes, in coordination with the MEAL team to avoid duplication in the collection of information with the communities.
  • Provide support to the Consortium’s project team and partner organizations in the proper use of communication materials for face-to-face and remote activities.
  • Participate in interagency working spaces (Country Team Communications Working Group, Education Cluster, among others) to strengthen networking and institutional advocacy.

Secondary and Cross-Cutting Responsibilities

  • Provide support in consolidating information and preparing summary visibility reports and program management reports according to donor requirements.
  • Promote and train local teams and partner organizations in the continuous generation of content (success stories, impact data, testimonials).
  • Perform any other task inherent to the area of ​​communications that may be assigned by the General Coordination of Programs or the Head of the Consortium.
  • To provide technical, programmatic and results information about the project, and to support the development of new proposals and initiatives, contributing data, evidence, lessons learned and other relevant inputs derived from the implementation.

Additionally, like all RET staff

  • Work with confidence and integrity and have a clear commitment to RET’s core values ​​and principles, ensuring that activities and performance comply with RET’s Code of Conduct, PSEAH, and other Internal Manuals and Policies.
  • Working as a team to achieve institutional goals, managing allocated resources transparently.
  • Ability to communicate clearly, assertively, and sensitively with relevant institutions and organizations.
  • To propose, in a constructive manner, alternative solutions to problems that arise in the work area.

Qualifications and requirements

Training and experience

  • University Degree : Bachelor’s degree in Social Communication, Journalism, Public Relations, Graphic/Multimedia Design or related fields.
  • Experience: Minimum 3 to 4 years of progressive professional experience in communication, content production, network management and visibility functions.
  • Specific experience: At least 2 years of applied experience in civil society organizations, international NGOs, or United Nations agencies. Experience in implementing communication strategies in humanitarian response, emergency, Education in Emergencies (EiE), or social development contexts.
  • Venezuelan nationality or legal residence with a work permit in Venezuela (essential).
  • Languages: Fluent spoken and written Spanish (essential). Intermediate/advanced command of English (B2 or higher preferred for coordination with headquarters and global reporting).

Required skills

  • Proficiency in graphic design tools, photo and video editing (Adobe Suite: Illustrator, Photoshop, Premiere, Lightroom; and Canva).
  • Expertise in managing institutional social networks and handling web content management systems (WordPress, Squarespace or others).
  • Strong competence in journalistic writing, storytelling, institutional writing, and documentary field photography.
  • Proficiency in using Office 365 tools (Word, Excel, PowerPoint, Outlook, Teams).
  • Excellent oral and written communication skills, interpersonal skills, empathy and social sensitivity.
  • Ability to manage multiple tasks simultaneously under strict deadlines and in changing scenarios.
  • Strict adherence to safeguarding standards, right to image, informed consent and data protection.
  • Availability to travel to intervention areas within the national territory.

How to apply

Applications

Professionals who meet the required profile can submit their resume (CV) along with a signed cover letter, including their salary expectations and three (03) verifiable work references from the last few years, until October 27, 2027. Applications should be sent to rrhh.ven@theret.org, indicating in the subject line: “Communications Officer”.

Due to the urgency of the recruitment process, RET reserves the right to review CVs continuously, and shortlisted candidates may be interviewed before the indicated closing dates. Therefore, we encourage you to apply as soon as possible. Due to the high volume of applications expected, RET cannot respond individually to each candidate. Please note that only shortlisted candidates will be contacted for an initial interview.