Job Offer
(strictly no recruitment agencies)
Join MSF OCG as a Face-to-Face (F2F) Fundraiser in French-speaking Switzerland!
We are looking for passionate individuals ready to contribute to our humanitarian mission.
Discover below the details of the position and the qualifications we are looking for.
Inclusivity and Diversity at MSF
Your qualifications and experience do not exactly match all the requirements?
At MSF OCG, we are committed to fostering an inclusive culture that supports and amplifies the diverse voices of our staff. We strive to create work environments where teams of people with varied backgrounds, characteristics, perspectives, ideas, and experiences collaborate to advance MSF’s social mission and improve outcomes for our patients and the communities we work with.
We understand that some people may hesitate to apply if they don’t meet all the job requirements. Research shows this is especially true for women. If you believe your profile is a good fit for this position, we encourage you to apply, even if you don’t meet all the listed qualifications.
We encourage applications from people of all genders, ages, sexual orientations, ethnicities, origins, religions, beliefs, disabilities and all other characteristics of diversity.
MSF does not tolerate any sexual exploitation or abuse, any form of discrimination or harassment, including sexual harassment. All selected candidates will be subject to reference checks.
Context & Mission
Doctors Without Borders (MSF) is an international non-profit humanitarian organization that provides medical assistance to populations facing crises that threaten their survival, primarily in cases of armed conflict, epidemics and pandemics, natural disasters or exclusion from health care.
Founded in 1971 in Paris by a group of journalists and doctors, MSF is today a global movement of more than 69,000 people, including field staff and headquarters staff. Guided by medical ethics and the principles of impartiality, independence, and neutrality, MSF is 98% funded by private donations.
MSF Switzerland was established in 1981 and has its headquarters in Geneva and a branch in Zurich.
The Regular Donor Acquisition unit is one of the business units of the Communications and Fundraising Department, and its mission is to recruit automatic and long-term regular donors through face-to-face interactions.
The Face-to-Face (F2F) Fundraiser is a member of the Regular Donor Acquisition unit, and reports to the Face-to-Face (F2F) Coordinator for French-speaking Switzerland and the Face-to-Face (F2F) Team Leader for French-speaking Switzerland.
Main responsibilities
As part of face-to-face fundraising campaigns in French-speaking Switzerland, the Face-to-Face (F2F) Fundraiser will be responsible for interacting with the general public, raising awareness of the challenges of emergency medical aid, and recruiting regular donors by direct debit to finance Doctors Without Borders programs around the world.
The campaigns take place in a variety of locations such as shopping centers, streets and public areas, medical facilities, private homes, train stations, post offices, festivals and special events, or any other location partner.
Logistics of face-to-face acquisition campaigns
- Ensure the preparation, transport, assembly and dismantling of equipment: information stands, advertising banners, mobile exhibitions, or any equipment necessary for the smooth running of campaigns
- Ensure proper use of equipment
- Keep the stand clean and tidy
- Use the F2F tools provided and according to the guidelines
Acquisition of new regular donors through face-to-face interaction
- Present Doctors Without Borders Switzerland at designated collection points in French-speaking Switzerland
- Approaching passers-by and/or customers and/or individuals to raise awareness about MSF projects
- Convincing people to subscribe to a regular donation by direct debit to MSF
- Complete the support forms (digital or paper version) with interested individuals in a high-quality, independent, and professional manner.
- Apply MSF quality standards in their entirety, such as:
- High-quality, respectful, and transparent speech
- Professional appearance, MSF uniform and identification badge
- Compliance with applicable data protection standards
Reporting and quality
- Ensure the quality of the data collected
- Report the results to the F2F Romandie Team Leader and F2F Romandie Coordinator according to the requested frequency.
- Report on the quality of the locations according to established criteria
- Implement the F2F fundraising techniques passed on by the F2F Team Leader
- Romandie and/or the F2F Romandie Coordinator
- Provide occasional support on a fundraising matter and in the required area of expertise to the field HR policy and administration contact person (situation assessment, focus groups)
Other
- Stay informed about Doctors Without Borders’ programs and news
- Organize information briefings for the rest of the team
- Participate regularly in MSF training and information sessions
- Any other tasks requested in connection with face-to-face acquisition campaigns
Desired profile
Experience
- Experience as a Face-to-Face Fundraiser (or equivalent donor recruiter, outreach worker, canvasser, fundraiser) is an asset
- Experience in sales or customer service, or any other communication-related profession, is an asset.
Technical Skills
- Excellent oral communication
- Excellent persuasion and negotiation skills
- Developed listening skills
- Quality and results-oriented person
- Strong team spirit and collaborative skills
- Excellent stress management
LANGUAGES
- French: Excellent level (spoken & written)
- English and/or German: an asset
- Italian: an asset
- Any other spoken and written language: an asset
Personal qualities
- An approachable person, able to easily connect with people
- A positive, flexible, dynamic, and persevering person
- Excellent physical condition
- Excellent presentation
- Adaptability
- Strong interest in humanitarian work
Working conditions
- Part-time position, 80% (32 hours/week, Wednesday to Saturday)
- Fixed-term contract
- Workplace: Geneva
- Ideal start date: January 7, 2026
- Gross monthly salary (at 80%): from CHF 4,445.60.- to CHF 5,612.80.- (salary based on equivalent experience and internal salary scale).
- Paid vacation: 25 days per year, pro rata temporis, plus Swiss public holidays falling during the term of the contract.
- Pension fund: contribution to the pension fund (2nd pillar-LPP) covered at a rate of 3/4 by MSF and 1/4 by the employee.
How to apply
How to apply
Candidates are invited to submit their application only via our recruitment platform, respecting the following conditions.
- CV (maximum 2 pages)
- Cover letter (maximum 1 page)
- The documents must be written in French or English.
The deadline for submitting applications is December 14, 2025.
Please note that we reserve the right to close this offer earlier if we receive a sufficient number of quality applications.
Applications will be treated confidentially .
Only shortlisted candidates will be contacted.
We do not wish to use the services of recruitment or placement agencies.