Human Resources Manager At Ataa Humanitarian Relief Association

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Location: Damascus

Job summary

The Human Resources Manager is responsible for leading and managing the Association’s overall Human Resources function through developing HR strategies, policies, and organizational plans, and overseeing the implementation of all HR operations to ensure alignment with the Association’s needs and enhance institutional performance. The role also ensures compliance with applicable legislation, approved policies, and donor requirements, while leading the HR team and developing its systems and procedures to achieve organizational objectives.

Qualifications and education requirements:

Bachelor’s degree in business administration, Human Resources Management, or an equivalent field.

Required Skills and Experience:

  • Leadership, guidance, and delegation
  • Strategic planning
  • Effective communication
  • Priority setting and time management
  • Negotiation and problem-solving
  • Strategic decision-making
  • Interpersonal and presentation skills
  • Ability to work remotely
  • Team motivation
  • Resource and budget management
  • Analytical and critical thinking
  • Report preparation and writing
  • Computer proficiency, including:
    • Microsoft Outlook
    • Microsoft Teams
    • Microsoft Word
    • Microsoft Excel
    • Microsoft PowerPoint
    • Microsoft OneDrive

Essential Duties and Responsibilities:

  • Participate with senior management in defining organizational objectives related to Human Resources, contribute to the development of the Association’s overall strategy, and lead the development, review, and improvement of HR strategies, policies, and objectives. Participate in organizational decision-making within the scope of assigned responsibilities and authority.
  • Lead the review and development of the Association’s organizational structure in coordination with relevant departments. Analyze organizational needs and provide recommendations regarding the establishment, modification, or abolition of organizational units and administrative reporting lines, ensuring alignment with organizational objectives and the effective distribution of responsibilities and authorities. Submit proposals to senior management for approval.
  • Prepare presentations and reports reflecting the activities and achievements of the HR Department internally and externally.
  • Represent the HR Department as its primary focal point before donors, partners, and relevant external stakeholders on all HR-related matters, providing necessary clarifications and information within the scope of assigned authority.
  • Develop the HR Department’s annual operational plan and budget in alignment with the Association’s vision and objectives. Monitor implementation, periodically assess progress, and take necessary corrective actions.
  • Establish, develop, and review HR operational procedures to ensure that approved policies are translated into clear and effective working mechanisms that meet the Association’s needs and donor requirements.
  • Lead and manage the HR team by providing technical and administrative guidance and support. Oversee the allocation of tasks and responsibilities, delegate appropriate authority based on priorities and capabilities, monitor performance and achievements, and motivate and develop team members to ensure the efficient and effective achievement of departmental objectives.
  • Lead workforce planning across the Association in coordination with relevant departments by analyzing current and future staffing needs in terms of positions, headcount, and competencies. Develop and review the workforce plan and budget to ensure alignment with operational priorities and available financial resources.
  • Lead and follow up on addressing departments’ HR needs by assessing opportunities to fill vacancies and staffing gaps through internal resources, including transfers and redistribution, or external recruitment when necessary, in accordance with the approved workforce plan, budgets, and relevant policies and procedures.
  • Oversee, review, and approve recruitment processes within the scope of assigned authority, ensuring compliance with recruitment policies and procedures, the workforce plan, and approved budgets, and verifying that all required approvals are obtained before completing hiring procedures.
  • Serve as a focal point between senior management and employees on HR-related matters by following up on employee inquiries, feedback, and employment-related concerns, coordinating with relevant departments to address them, and escalating matters requiring senior management intervention or decisions, thereby strengthening organizational communication and facilitating appropriate solutions.
  • Oversee personnel administration processes, including leave management, transfers, promotions, retirement, salary increments, allowances, disciplinary actions, grievances, complaints, termination of employment, and other related matters.
  • Ensure that employee files are complete, updated, and securely maintained, and verify their compliance with internal policies and procedures and applicable labor legislation in coordination with the Legal Department. Follow up on addressing any deficiencies or cases of non-compliance.
  • Follow up on employee inquiries and complaints and ensure they are addressed in accordance with approved procedures. Participate in investigation committees related to employment matters and oversee the follow-up of grievances and completion of related procedures in accordance with approved policies and regulations.
  • Oversee payroll preparation and review the integrity of payroll procedures, ensuring the proper application of approved policies and procedures and the accuracy of employee data, entitlements, and deductions, in coordination with the Finance Department. Ensure that all required reviews and approvals are completed before disbursement.
  • Develop the performance appraisal policy, system, and implementation plan to ensure fairness, transparency, and alignment with the Association’s objectives.
  • Approve the sharing of performance appraisal results with senior management, ensuring the confidentiality and sensitivity of information and preventing conflicts of interest in handling appraisal outcomes.
  • Manage matters arising from performance appraisal results, including grievances and corrective actions. Link appraisal outcomes to promotions, salary increments, and rewards, while following up on the implementation of performance improvement plans.
  • Analyze training needs in coordination with relevant departments.
  • Develop training plans within the approved budget to ensure that organizational needs are met.
  • Coordinate with supporting entities and partners to implement training programs.
  • Oversee the evaluation of training program effectiveness and measure their impact on employee performance and their responsiveness to training and organizational needs. Analyze evaluation results and use them to improve future training plans and programs.
  • Coordinate with the Digital Transformation Unit to follow up on the development of the ERP system in relation to HR operations. Identify functional requirements and review and approve proposed modifications to ensure that the system aligns with approved procedures, policies, and operational needs, in coordination with relevant departments within the Association.
  • Attend regular meetings with the direct supervisor, subordinates, and relevant colleagues to discuss and review the latest updates.

Protection Policy:

Ataa Association considers any type of child abuse unacceptable, as it recognizes its responsibility to protect children from harm in all areas of its work. Ataa Association confirms that it is committed to ensuring a safe environment for children and takes a strict stance against any type of child abuse and exploitation.

Discrimination, Abuse, and Harassment Policy:

Ataa Association provides equal employment opportunities to all applicants and will not tolerate any form of discrimination, abuse, or harassment (sexual or otherwise) based on race, religion, origin, age, marital status, nationality, or disability. , or the military situation.

How to apply

Please apply via

https://forms.gle/LsNKEkXsrYdGyVZa9