Information Management Assistant (Caracas) At Venezuelan Red Cross

The Information Management Assistant will be responsible for supporting the organization, maintenance, and implementation of the Venezuelan Red Cross’s information management system, ensuring that the data generated by projects and program areas is consistent, reliable, accessible, and useful for management, monitoring, and decision-making.

The role will have a purely practical and operational focus, aimed at organizing existing information, feeding simple tools and providing internal technical support in the daily handling of data.

He/She will be in charge of:

  • Support the implementation of a basic institutional information management system, in coordination with the IM and PMER Officer, aligned with the operational and programmatic needs of the CRV.
  • Collaborate in mapping and organizing existing information sources (projects, subsidiaries, programs, databases, reports), helping to record gaps, duplications, and opportunities for improvement.
  • Feed and keep up-to-date the standardized formats, templates and tools for the collection, organization and storage of data (databases, tracking matrices, simple dashboards, among others).
  • Provide support to project and program teams in the use and application of data collection tools, in coordination with the IM and PMER Officer.
  • Directly execute the consolidation and cleaning of data from projects, subsidiaries and field activities, correcting consistency errors.
  • Process and produce basic descriptive analyses (tables, graphs, simple statistical summaries) to report on the progress, coverage, and results of interventions.
  • Collaborate in updating information products (dashboards, internal infographics, project sheets), according to the priorities defined with the IM and PMER Officer.
  • Apply the established guidelines for the protection, confidentiality and ethical use of information, in compliance with institutional protection and safeguarding policies.
  • Provide technical assistance and support to field teams and volunteers in the daily completion and use of information collection and management tools.
  • Prepare and consolidate the data inputs required for internal and external reports, including donor reports, status reports, and PMER products.
  • Cooperate with staff from other areas of the CRV (Programs, Health, Protection, WASH, Logistics, Organizational Development, among others) to ensure that the information collected is coherent and consistent.
  • Support in the loading of data and progressive integration of the digital tools used by the CRV (for example: Kobo, Excel, Tableau, Power BI, internal platforms or others).
  • Record and document operational processes, tool usage, and learning in the area to facilitate the sustainability of the information management system.
  • Perform other operational tasks related to the position as assigned by your immediate supervisor, based on the institutional needs of the emergency response.

Report

The Information Management Assistant will report to the Program Director.

Trips

You must be available to travel within the country.

Teams

It is highly desirable that you have sufficient equipment to perform your function remotely: laptop and/or computer, good internet connection, among others.

Workplace

Caracas (Headquarters of the Venezuelan Red Cross).

To qualify as a builder of the Venezuelan humanitarian system, you must meet the following requirements:

  • University degree in relevant areas such as statistics, engineering, systems, social sciences, geography, public health, administration or other related fields.
  • Minimum of two (2) years of experience in information management, data analysis, project monitoring or similar functions in humanitarian, social or development contexts.
  • Experience in using data management and analysis tools, including intermediate or advanced Excel, simple databases, and digital collection tools (e.g., Kobo or other similar platforms).
  • Functional knowledge or prior experience in data visualization and analysis tools such as Power BI, Tableau, Looker, or other equivalent tools, for the creation of dashboards, graphs and information products.
  • Basic knowledge of monitoring and evaluation systems (PMER) and results-based management.
  • Ability to organize, clean and structure large volumes of information in a clear and systematic way.
  • Analytical skills, logical thinking and high attention to detail.
  • Ability to translate technical data and analysis into understandable and useful information for non-technical teams.
  • Good oral and written communication skills.
  • Ability to work independently and in coordination with multidisciplinary teams.
  • Desirable prior experience in humanitarian organizations, NGOs or with the Red Cross and Red Crescent Movement.
  • Commitment to the Fundamental Principles of the Red Cross and Red Crescent Movement.
  • Ability to handle sensitive and confidential information.
  • Functional knowledge of the English language is desirable (not exclusive).

How to apply

Only a shortlist of candidates will be contacted to advance to the next phase of the selection process. Candidates will be asked to speak with their previous direct reports/line managers before proceeding to interviews.

All those interested in applying for the position and who meet all or most of the requirements for the role should send their CV to the email address: postulaciones@cruzrojavenezolana.org

The email subject line should say:

Information Management Assistant_Caracas

CVs received without the title assigned to the call will be discarded.

Please review the professional requirements to be eligible.