The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 40 countries to provide appropriate, rights-based assistance to refugees, asylum seekers, internally displaced persons, returnees, and migrants. DRC has been present in Colombia since 2011, but in 2018 it expanded its operations in response to the Venezuelan crisis. Currently, DRC Colombia is implementing a protection-focused humanitarian response for Venezuelan refugees and migrants, as well as returning Colombians. It is currently expanding its activities to include Colombian cities such as Riohacha, Nariño, and Norte de Santander.
GENERAL JOB DESCRIPTION:
The ProLAC Information Management Coordinator will be part of the ProLAC Initiative’s regional team, led by the Danish Refugee Council (DRC) and the Norwegian Refugee Council (NRC). ProLAC is a regional initiative that brings together humanitarian organizations in Latin America to strengthen protection monitoring and analysis through harmonized approaches and tools, generating evidence to inform humanitarian response and strategic advocacy. The Coordinator will lead information management activities, including the collection, correction, analysis, and dissemination of ProLAC data. The Coordinator provides technical support to all ProLAC partners and develops standard operating procedures, workshops, training sessions, and other capacity-building activities for partners in information management and protection analysis. The Coordinator will support the development of analytical products and reports and contribute to the implementation of strategies for collecting high-quality information. Under the supervision of the ProLAC Manager, the Coordinator will coordinate closely with the Analysis Coordinator and the ProLAC Technical Committee to implement the ProLAC strategy.
Responsibilities: Under the supervision of the ProLAC Manager and in close coordination with the Analysis Coordinator and the ProLAC Technical Committee, the Information Management Coordinator will be responsible for the following functions:
- Lead and coordinate ProLAC’s regional information management activities, ensuring the consistent implementation of the initiative’s information management strategy.
- Oversee the collection, validation, cleaning, storage, analysis and dissemination of protection data, ensuring the quality, consistency, reliability and ethical use of the information collected by ProLAC partners.
- Provide ongoing technical support to ProLAC partner organizations on information management, data collection tools, and protection analysis.
- Develop and update Standard Operating Procedures (SOPs), methodological guides, and harmonized information management tools.
- To resolve technical queries from ProLAC partners and support the adaptation of tools according to national and regional contexts.
- Identify capacity gaps and design and implement workshops, training and other capacity-building actions to improve the information systems of ProLAC partners in information management and protection analysis.
- Promote good practices in data collection, quality assurance, analysis and visualization of information.
- Coordinate closely with the Analysis Coordinator to support the development and ensure the quality of data used in analytical products, including reports, infographics, dashboards, and other dissemination products.
- Contribute to the analysis of regional protection trends based on data collected by ProLAC.
- Ensure that information products are timely, clear, and relevant for decision-making, humanitarian response, and strategic advocacy.
- Actively participate in the ProLAC Technical Committee, providing technical input for strategic decision-making.
- In coordination with the analysis coordinator, contribute to the design, implementation, and monitoring of strategies to improve the quality of information collection and the use of evidence in ProLAC.
- Monitor the performance of the ProLAC system and identify opportunities for improvement and innovation.
- Ensure the continuous adaptation of tools and processes to the needs according to the context.
Experience and Technical Skills:
- Minimum 5 years of experience in information management for humanitarian programs, and 2 years related to protection analysis and protection monitoring for humanitarian organizations and/or coordination bodies. Previous experience with DRC is an advantage.
- Solid knowledge and practical experience in applying mixed methods approaches, research methodologies and use of evidence for protection analysis, including participatory methodologies.
- Proven experience in the design of tools and surveys for the collection of quantitative and qualitative data, as well as the supervision of data quality.
- Advanced knowledge of the Protection Analytical Framework (PAF) and practical experience in designing tools for protection monitoring.
- Experience working and coordinating with multiple partners in regional contexts in Latin America.
- Advanced handling of data analysis tools such as DELVE and DEEP.
- Experience in database management and administration, as well as in the development of information visualization products (e.g., dashboards in Power BI or other similar tools).
- Proven experience managing information collection platforms (KoboToolbox, SurveyMonkey, CommCare, ODK or others), including technical support and standardization of their use.
- Demonstrated ability to think critically to analyze complex information, identify protection trends and propose improvements to information management systems.
- Excellent verbal and written communication skills, with the ability to produce clear analytical products.
- Extensive experience in developing and facilitating capacity-building activities for staff of humanitarian organizations.
- Knowledge of the humanitarian context in Latin America.
Education:
Professional degree in Economics, Statistics, Social Sciences, or a related field, preferably with a specialization or master’s degree in Project Management, Political Science, Economics, Statistics, International Cooperation, Humanitarian Assistance, or other related areas.
Languages: Full fluency in Spanish and English is required.
All DRC roles require the holder to master basic DRC competencies:
- Achieving excellence: focusing on achieving results and ensuring efficient processes
- Collaboration: involve relevant parties and encourage feedback
- Taking the initiative: taking ownership and initiative while pursuing innovation
- Communicate: listen and speak effectively and honestly
- Demonstration of integrity: acting in accordance with DRC’s vision and values
We offer:
- The opportunity to belong to one of the best NGOs worldwide.
- Access to over 1,000 free online training courses and certificates.
- Prepaid medical insurance, 100% coverage of the policy for the employee and a special price for beneficiaries.
- National fixed-term contract for work or labor with all legal benefits possible.
- Salary starting at $7,018,000 depending on the candidate’s experience and skills.
- Start date: September 2026
- Salary and conditions in accordance with the terms of employment in Colombia.
Application process
All applicants must upload only a cover letter (1 page) and an updated resume (not exceeding 3 pages). No other supporting documents will be accepted through this channel.
Application closing date: September 7, 2026 at 11:59 am Local Time.
We want you to be part of our team!
At DRC, we believe that diversity strengthens our teams and that each person brings valuable skills, experiences, and perspectives. Therefore, we especially encourage people with reduced mobility who meet the job requirements to apply and participate in our selection processes.
Our commitment is to evaluate each candidate based on their skills, experience, and potential. If you require any reasonable accommodations or support during the selection process to participate on equal terms, please let us know. We will be happy to provide you with the necessary support so you can participate fully.
Note: This vacancy is subject to the transfer of funds by the donor.
By applying, you are understood to have immediate availability to work and the ability to travel occasionally to the organization’s intervention areas. Please note that applications will be reviewed continuously, and interviews will be scheduled as soon as a suitable candidate is identified. DRC reserves the right to close the vacancy before the deadline once a suitable candidate is identified. If you are interested in this position, we recommend applying as soon as possible.
Note 1: DRC reserves the right to hire a candidate who fits the required profile before the indicated deadline.
Note 2: Applicants to this call for applications authorize DRC to validate the personal information provided in their resume. Their identity will be checked against public and private databases for the sole purpose of verifying the information, in accordance with our anti-fraud, anti-money laundering, and counter-terrorism financing policies.
Note 3: Applicants who freely and voluntarily wish to participate in the selection process for the position in this call for applications must strictly adhere to the applicable regulations (suitability of the presented qualifications, personal and individual performance of tests, and truthfulness of information), adhering to DRC’s anti-fraud manuals and policies, under penalty of disqualification for any applicant who engages in any irregularity, as determined by the organization, even based on mere suspicion, and even for possible criminal conduct under Colombian law.
How to apply
Talentech – Information Management Coordinator