Information Management Officer At RET International

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Background

RET is committed to working in emergencies, protracted crises and fragile contexts to alleviate the deepest suffering, build people’s resilience and improve their self-reliance.

We are one of the leading NGOs in offering tailored solutions and relevant programs to reduce gaps and respond to the real needs and challenges of communities.

We assume a crucial catalytic role in sustainable development. Our goal is to bring about significant positive change that empowers vulnerable young people, especially young women, to take control of their lives and realize their social and economic rights.

We accompany individuals, refugees, returnees, internally displaced persons and host communities, adopting the fundamental principles of humanity, impartiality, neutrality and independence.

Within the framework of the projects that RET International implements in Venezuela, the position of Information Management Officer is published.

Job description

Job Objective

The Consortium’s Information Management Officer (IM) will be responsible for designing, managing, maintaining and optimizing the project’s technological architecture and information management systems, ensuring the integration, processing, storage, security, interoperability and availability of information generated by RET and the Consortium’s partner organizations.

Under the technical guidance of the MEAL Officer – Consortium Focal Point, you will be responsible for managing the project’s centralized database, developing and maintaining digital tools for collecting and processing information, technically implementing data cleaning, normalization and deduplication procedures, and generating dashboards, cartographic products and other information products required for monitoring and decision-making.

It will also guarantee the application of established protocols for the protection of personal data, information security, access management, backup, anonymization and interoperability, and will provide technical support to RET and partner organizations for the proper use of the Consortium’s information tools and systems.

Job location

The position is based at the RET National Office / Consortium Management Unit, located in the Caracas Metropolitan Area, with occasional field missions as required by the project.

Reporting and coordination line

  1. Reports to the MEAL Officer (Consortium Focal Point) and is functionally accountable to the RET Consortium Head.
  2. Works in close coordination with the Local Monitoring Officers, the Information Management Focal Points of the Consortium’s partner organizations, and the Communications Officer for the production of institutional visibility graphic pieces.
  3. Provides technical support to Local Monitoring Officers and other authorized personnel for the use of the project’s digital tools and systems.
  4. Coordinate with the Consortium’s technical teams and, where appropriate, with the Education Cluster’s Information Management mechanisms.

Specific Responsibilities

Database Design, Maintenance and Architecture

  1. Design, manage and optimize the Consortium’s centralized and interactive database, ensuring the correct integration of data from RET and implementing partners.
  2. Configure advanced digital data capture forms in KoboToolbox / ODK (using XLSForm, jump logic, advanced validations, geolocation, and integrity constraints).
  3. Implement strict protocols for data cleaning, normalization, processing and control of duplicate beneficiaries served by the Consortium.
  4. Technically implement the harmonized single registration and deduplication mechanism of the Consortium, in accordance with the criteria and rules defined by the MEAL system, configuring identifiers, matching rules and automated controls that allow the detection of possible duplications between organizations, activities, modalities and territories.
  5. Maintain the technical documentation of the information system, including data dictionaries, variable structure, coding, validation rules, cleaning procedures, and traceability of the transformations performed on the databases
  6. Ensure interoperability between field collection tools, cloud repositories, and analytical dashboards.

Data Visualization, Dashboards and Mapping (GIS)

  1. Develop, update and maintain interactive dashboards in Power BI, Tableau or Looker Studio to monitor in real time the progress of indicators (KPIs), kit deliveries, WASH rehabilitations and coverage by municipality/school.
  2. Produce thematic cartography, operational presence maps (3W/5W) and gap analysis maps using GIS tools (ArcGIS, QGIS).
  3. Transform complex quantitative and qualitative data into visual analytical products (indicator infographics, synthetic situation reports (sitreps) and photographic progress reports) for technical, programmatic and reporting use to the Consortium and the donor, coordinating with the Communications Officer the production of graphic pieces for institutional visibility and public dissemination.

Follow-up of participants and cohorts

  1. Configure and maintain the data structure necessary to ensure the longitudinal monitoring of participants and cohorts established in the Project Results Framework, facilitating the linking of records of the same person between different measurement times.
  2. Implement controls that allow the identification of participants without follow-up, incomplete records or temporal inconsistencies and generate the bases required by the MEAL team for the measurement of indicators of attendance, permanence, continuity, completion and other results that require longitudinal follow-up.Interagency System Support and External Reporting
  3. Lead the consolidation and timely submission of the Consortium’s reports to the 345W platform of the Venezuela Education Cluster and OCHA.
  4. To serve as the technical focal point for the Information Management Working Group (IMWG) of the humanitarian system in Venezuela.
  5. Ensure that all externally reported information maintains the required disaggregation standards: sex, age, type of disability (Washington Brief Set), membership in vulnerable groups.

Data Protection, Security and Safeguarding

  1. Establish and enforce institutional protocols for security, backup, access levels and confidentiality of beneficiaries’ personal information.
  2. Apply the principles of “Do No Harm” and Protection of Sensitive Data in Emergencies, ensuring that public or shared databases are anonymized.
  3. Manage access rights, secure storage, and backups of the Consortium’s digital repositories.
  4. Maintain access logs, version control, and traceability of modifications made to databases, and immediately report any incident related to loss, unauthorized access, alteration, or exposure of personal or sensitive information.

Secondary and Cross-Cutting Responsibilities

  1. To train and provide technical assistance to Local Monitoring Officers and Consortium partner teams in the use of digital collection tools, data standards and digitization.
  2. Develop and maintain up-to-date technical guides, instructions, and user procedures for the digital tools, databases, and information systems developed for the project.
  3. Participate in the automation of the Accountability System workflows (FCRM/AAP), supporting the secure registration of requests, complaints, and claims. Provide technical support during project evaluations (Baseline, Final Evaluation, DQA) and external information audits.
  4. Perform any other data management tasks assigned by the Consortium’s MEAL Officer or the Consortium’s Head Office.
  5. To provide technical, programmatic and results information about the project, and to support the development of new proposals and initiatives, contributing data, evidence, lessons learned and other relevant inputs derived from the implementation.

Additionally, like all RET staff

  1. Work with confidence and integrity and have a clear commitment to RET’s core values ​​and principles, ensuring that activities and performance comply with RET’s Code of Conduct, PSEAH, and other Internal Manuals and Policies.
  2. Working as a team to achieve institutional goals, managing allocated resources transparently.
  3. Ability to communicate clearly, assertively, and sensitively with relevant institutions and organizations.
  4. To propose, in a constructive manner, alternative solutions to problems that arise in the work area.Qualifications and requirements

Training and experience

  1. University degree in Geographic Information Systems (GIS), Geography, Statistics, Data Science, Systems Engineering, Computer Science, Economics or related fields.
  2. Experience: Minimum 3 to 4 years of progressive professional experience in information management, database administration, data analysis and statistical processing.
  3. Specific experience: At least 2 years of applied experience in the humanitarian sector, international NGOs or United Nations agencies as a GI/IMO Officer, Data Administrator or GIS Specialist.
  4. Experience in Education in Emergencies (EiE) projects, Child Protection or coordinated responses in multi-actor Consortia.
  5. Experience in managing 345W reports for the Humanitarian Clusters system.
  6. Venezuelan nationality or legal residence with a work permit in Venezuela (essential).
  7. Languages: Fluent spoken and written Spanish (essential). Intermediate/advanced command of English (highly desirable for global platforms and donor reporting).

Technical skills

  1. Expert proficiency in KoboToolbox / ODK and XLSForm syntax. Experience with relational databases (SQL Server, PostgreSQL) and query languages.
  2. Practical knowledge of single participant registration mechanisms, duplicate detection, and technical procedures for database deduplication.
  3. Ability to design and manage data structures that allow for longitudinal tracking of participants and cohorts.
  4. Knowledge of anonymization/pseudonymization procedures, access management, traceability, version control, backup and recovery of information.
  5. Advanced proficiency in Microsoft Excel (Power Query, macros, data modeling) and BI software (Power BI, Tableau, or Looker Studio). Experience with R, Python, or STATA is considered a significant asset.
  6. Intermediate/advanced handling of GIS software (QGIS, ArcGIS) for thematic map creation, geoprocessing and spatial analysis.
  7. Proficiency in using design/layout tools (Adobe Illustrator, InDesign, Canva) for the production of analytical infographics and visual technical reports.
  8. High attention to detail, methodological rigor, and professional precision in handling high-value data.
  9. Proactivity, autonomy and ability to work with minimal supervision while meeting strict deadlines.

Excellent pedagogical and interpersonal communication skills to train non-technical staff in computer tools.

How to apply

Applications

Professionals who meet the required profile can submit their resume (CV) along with a signed cover letter, including their salary expectations and three (03) verifiable work references from the last few years, until October 27, 2026. Applications should be sent to rrhh.ven@theret.org, indicating in the subject line: “Information Management Officer”.

Due to the urgency of the recruitment process, RET reserves the right to review CVs continuously, and shortlisted candidates may be interviewed before the indicated closing dates. Therefore, we encourage you to apply as soon as possible. RET cannot respond individually to each candidate due to the high volume of applications expected. Please note that only shortlisted candidates will be contacted for an initial interview.