Case Management Officer At Bonyan Organization

Bonyan Organization.

Vision:

People’s development makes them prepared and responsible aiming to the rise of the Syrian society and the creation of its civilization.

Mission:

We work to improve the Quality of Education and strengthen the values to contribute to the rise of the Syrian society.

Established in Gaziantep, in 2014, Bonyan is an impartial, independent humanitarian organization that strives for the improvement and resilience of war-torn communities in Northwest Syria and in Turkey. Bonyan’s refugee response program is structured around three axes: education, protection, and livelihoods.

Bonyan protection program aims to reduce protection risks for vulnerable Syrian refugees particularly children out of school and children at risk.

Job Title :Case Management Officer

Job Code: TR-Case-Mang-off-2129

Location: Gaziantep/Turkey

Supervision to : Case workers

Deadline for Applications: 10/10/2021

Duties and responsibilities:

1. Provision of direct, effective, high-quality case management services (identification, referral, follow up, and closure) in compliance with protection standards.
2. Undertaking rapid and detailed assessments of beneficiaries,
3. Establishing intake criteria for beneficiaries
4. Preparing an intervention plan including care plan and case summaries for cases following detailed assessment
5. Identify individual protection cases and case follow up until case closure.
6. Organizing, implementing and following up age and gender-sensitive gender-based violence seminars
7. Accompanying beneficiaries for referrals etc. if necessary
8. Supporting the service mapping and keeping service map updated
9. Reporting and assisting protection officer for project reports.
10. Supporting and/or conducting M&E duties assigned.
11. Ensuring accurate, timely and secure data entry of all the cases.
12. Contacting and being in active communication with relevant stakeholders.
13. Contribute to project strategies and to program development in the protection sector.
14. Support and promote the standards outlined in the Code of Conduct and associated policies to projection team.
15. Representing organization professionally as required
16. Respect and apply all principles of protection from sexual exploitation and abuse, and demonstrate a high commitment to report immediately any incidents of sexual exploitation or abuse.

REQUIRED SKILLS AND QUALIFICATIONS

1. Bachelor’s degree in psychology, social services, or any relevant area
2. At least 1 years of professional experience with a humanitarian organization in protection, case management, or gender-based violence
3. Experience and knowledge about case management and referral protocols
4. A high level of understanding on rights and protection issues of refugees, children and women – experience working with Syrian refugees is a distinct advantage
5. Excellent communication, reporting, problem-solving, and interpersonal skills.
6. Ability to work independently and take initiative
7. Commitment to humanitarian principles and values
8. Willingness to contribute to expansion of a dedicated, multicultural organization
9. Good team player, capable of working with a multicultural team and culturally sensitive
10. Ability to cope with stress; work under pressure often to strict deadlines
11. Flexibility, adaptability, sense of humor, and patience

Language: Fluency in Arabic language is required. Fluency in English or Turkish is required.

Female candidates are strongly encouraged to apply.

Note: Due to the urgency to fill this post, Bonyan reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed, therefore early applications are encouraged. Please note that only short-listed candidates will be contacted.