Humanitarian Program Development Officer (Guatemala) At Global Communities

Overview

Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community.

The Humanitarian Program Development Officer participates in new business development efforts as part of the HA team. The Officer serves on the business development and proposal teams in various capacities as required, including providing administrative support to the proposal process, assisting in the coordination of the proposal process, writing sections of proposal narratives and annexes, managing the finalization and submission of proposals, and essential knowledge and information management duties. The Officer may participate in the recruitment process for certain proposals, including preparing job descriptions and liaising with the People & Culture department. The Officer also conducts research and analysis on humanitarian conditions in specific contexts to support proposal development, department fact sheets and other internal and external communications materials. This may include collaboration with other departments such as Communications and M&E.

The Humanitarian Program Development Officer participates in new business development efforts as part of the Humanitarian Assistance team. The Officer serves on the proposals and business development teams in various capacities as required, including providing administrative support to the proposal process, assisting in the coordination of the proposal process, drafting proposal narrative sections and annexes, managing completion and submission of proposals, and essential knowledge and information management duties. The Officer may be involved in the recruitment process for certain proposals, including preparing job descriptions and liaising with the People and Culture department. The Officer also conducts research and analysis on humanitarian conditions in specific contexts to support the development of proposals, department fact sheets and other internal and external communication materials. This may include collaboration with other departments, such as Communications and M&E.

Responsibilities

Responsibility Area: Business Development

• Serves on new business development and proposal teams as assigned. Typical roles include:
  • Supporting proposal design and external coordination, which may include:
    • Serving as a liaison between Global Communities’ in-country teams, HQ-based proposal teams, relevant technical staff, and partner organizations to facilitate information gathering and proposal design.
    • Supporting coordination of field assessments and/or conducting desk studies to shape program design of potential new or ongoing programs.
• Conducting research on country background information, humanitarian conditions, sectoral best practices, competitor strengths and weaknesses, and other information needed for proposal designs.
• Providing technical writing, recruitment, or other administrative and coordination support for development of concept notes and proposals as assigned and with guidance from BD Managers.
  • This includes writing assigned proposal sections such as background statements, cross-cutting issues, management and staffing, or organizational capacity.
• Providing quality control of grammar, punctuation, and style consistency, during copy editing of proposals, as well as managing document formatting to ensure a professional final product.
• Supporting key aspects of the proposal process, which can include:
  • Participating in the development of a proposal checklist, calendar, and/or workplan.
  • Preparing proposal templates.
  • Managing the filing and organization of draft and final proposal submission materials.
  • Tracking the completion status of proposal components.
  • Compiling and submitting proposals upon internal completion and approval.

Responsibility Area: BD Information Management

• Supports effectiveness and efficiency of business development efforts. Roles include the following:
  • Provide primary support to HA BD knowledge and information management, including being responsible for file storage and maintaining organization throughout the proposal process.
  • Lead the creation and maintenance of relevant templates and training products, in collaboration with other HA BD Officers.
  • Provide training and troubleshooting support to other team members regarding file storage, KM systems, and template usage.
• Supports timely entry and management of HA BD opportunity data at the direction of BD Managers, including the creation and management of opportunities in Salesforce. Proactively monitor Salesforce and USAID forecasts, including ongoing positioning and investigation around potential solicitations.

Responsibility Area: Recruitment Support

• Supports recruitment efforts as needed in support of BD efforts, including key personnel and consultant recruitment, which can include:
  • Finalizing scopes of work (SOW) and job descriptions.
  • Liaising with the HA Executive/Special Projects Assistant to track consultant hiring paperwork, invoices, and amendments to Consultant Agreements as required.

Responsibility Area: Strategy and Partnerships

• Contributes to the development and implementation of the Global Communities humanitarian assistance strategy and new program development opportunities. This may include:
• Support the identification and tracking of upcoming business development opportunities.
• Represent Global Communities independently at relevant coordination forums to gather and share information relevant to Global Communities programs or strategies.
• Participate in field humanitarian needs assessments in rapid-onset and on-going emergency settings and serving in various roles on emergency response teams as required, including but not limited to start-up and scoping missions.
• Producing succinct written and oral summaries and analyzes of humanitarian conditions.
• Assisting in the training of field teams on key donors, humanitarian standards, and BD processes as needed.
• Conduct research and monitoring of potential partnerships, including local organizations for partnerships, technical specialists, and other collaborations that will advance GC’s HA goals.
• Create and proactively maintain roster of relevant candidates for potential future roles or collaboration.
• Create and proactively maintain roster of potential local partners and/or private sector partners for co-creation on future proposals or collaboration. Proactively reach out to potential partners and build relationships, foster linkages with relevant departments, etc.

Other:

• Completes other tasks as assigned by the cognizant Senior BD Manager and Senior Director of Humanitarian Business Development, including surge administrative and operations support.

POSITION SPECIAL RESPONSIBILITIES:

Able and willing to travel domestically and/or internationally up to 25%, which may include high risk locations.

Area of ​​Responsibility: Business Development

• Participates in new business development and proposal teams as assigned. Roles include:
  • Support proposal design and external coordination, which may include:
    • Serve as a liaison between Global Communities national teams, International Office teams, relevant technical staff and partner organizations to facilitate information gathering and proposal design.
    • Support the coordination of field evaluations and/or conduct desk studies to inform the design of potential new or ongoing programs.
    • Conduct research on country background information, humanitarian conditions, sector best practices, strengths and weaknesses of competitors and other information necessary for the design of proposals.
    • Provide technical writing, contracting, or other administrative and coordination support for the development of concept notes and proposals as assigned and with the guidance of the Business Development manager.
      • This includes writing assigned sections of the proposal, such as background statements, cross-cutting issues, management and staffing, or organizational capacity.
• Provide quality control of grammatical, punctuation and style consistency during editing of proposals, as well as manage document formatting to ensure a professional final product.
• Support key aspects of the proposal process, which may include:
  • Participate in the development of a proposal checklist, schedule and/or work plan.
  • Preparation of proposal templates.
  • Manage the filing and organization of presentation materials for drafts and final proposals.
  • Monitoring the completion status of the proposal components.
  • Compile and present proposals upon completion and internal approval.

Area of ​​Responsibility: Business Development Information Management

• Supports the effectiveness and efficiency of business development efforts. Roles include the following:
  • Provide primary support to Business Development and Humanitarian Assistance information and knowledge management, including being responsible for file storage and maintaining organization throughout the proposal process.
  • Lead the creation and maintenance of relevant training templates and products, in collaboration with other Business Development and Humanitarian Assistance officials
  • Provide training and troubleshooting support to other team members regarding file storage, KM systems, and template usage.
  • Supports the timely data entry and management of Business Development opportunities under the direction of Business Development managers, including the creation and management of opportunities in Salesforce. Proactively monitors Salesforce and USAID forecasts, including ongoing positioning and research on potential requests.

Area of ​​Responsibility: Recruitment Support

• Supports recruiting efforts as needed to support Business Development efforts, including recruiting key personnel and consultants, which may include:
  • Finalize scopes of work (SOW) and job descriptions.
  • Liaise with the Humanitarian Assistance Executive/Special Projects Assistant to track consultant engagement documentation, invoices and amendments to Consultant Agreements as required.

Area of ​​Responsibility: Strategy and Partnerships

• Contributes to the development and implementation of Global Communities’ humanitarian assistance strategy and new program development opportunities. This may include:
  • Support the identification and monitoring of upcoming business development opportunities.
  • Represent Global Communities independently in relevant coordination forums to gather and share information relevant to Global Communities programs or strategies.
  • Participate in field humanitarian needs assessments in rapidly occurring and ongoing emergency environments and perform various roles in emergency response teams as required, including but not limited to initiation and outreach missions.
  • Produce succinct written and oral summaries and analyzes of humanitarian conditions.
  • Assist in training field teams on key donors, humanitarian standards and Business Development processes as required.
• Conduct research and monitoring of potential partnerships, including local partner organizations, technical specialists, and other collaborations that will advance Global Communities’ Humanitarian Assistance objectives.
  • Proactively create and maintain a list of relevant candidates for potential future roles or collaborations.
  • Proactively create and maintain a list of potential local partners and/or private sector partners for co-creation of future proposals or collaborations. Proactively reach out to potential partners and build relationships, foster links with relevant departments, etc.

Others:

Completes other duties as assigned by the Senior Business Development Manager and Senior Director of Humanitarian Business Development, including administrative and operations support.

SPECIAL RESPONSIBILITIES OF THE POSITION:

Able and willing to travel domestically and/or internationally up to 25%, which may include high-risk locations.

Qualifications

• Undergraduate degree in a related discipline and a minimum of two years of related work experience or a minimum of six years of related work experience.
• Strong understanding of USG proposal guidelines (especially BHA).
• Demonstrated knowledge of international humanitarian response and recovery program methodologies, monitoring and evaluation techniques, and grants administration.
• Good analytical and research skills.
• Working knowledge of humanitarian and/or development themes in Latin America, with preference for Central American countries including Guatemala, Honduras, and/or Nicaragua.
• Must be able to communicate fluently (written and spoken) in English and Spanish.
• Excellent written and oral communications skills. Ability to interact with all levels of staff in a professional manner.
• Ability to work effectively in an atmosphere of shifting priorities and deadline pressure with minimal supervision.
• Able to work in a team environment.
• Excellent organizational skills. Ability to manage deadlines and to work independently. Ability to prioritize workload and multi-task in fast-paced environment.
• Advanced computer skills in a Windows-based environment including Word, Outlook, PowerPoint, Excel, and SharePoint.
• Accuracy and attention to detail.
• Ability to read and interpret documents and ability to sit at a computer and operate a keyboard.
• Experience contributing to writing proposals and grants for an international organization needed.
• A passion for the mission and values ​​of Global Communities
• Bachelor’s degree in a discipline related to the position and a minimum of two years of related work experience.
• Strong understanding of US Government proposal guidelines (especially BHA).
• Demonstrated knowledge of international humanitarian response and recovery program methodologies, monitoring and evaluation techniques, and grant administration.
• Good analytical and research skills.
• Working knowledge of humanitarian and/or development issues in Latin America, with preference for Central American countries, including Guatemala, Honduras and/or Nicaragua.
• Must be able to communicate fluently (written and spoken) in English and Spanish.
• Excellent oral and written communication skills.
• Ability to interact with all levels of staff in a professional manner.
• Ability to work effectively in an atmosphere of changing priorities and deadline pressure with minimal supervision.
• Capacity for teamwork.
• Excellent organizational skills.
• Ability to manage deadlines and work independently.
• Ability to prioritize workload and multitask in a fast-paced environment.
• Advanced computer skills in a Windows-based environment, including Word, Outlook, PowerPoint, Excel, and SharePoint.
• Precision and attention to detail.
• Experience contributing to proposal and grant writing for an international organization is required