Information Management Associate SC6 At World Food Programme

Job Title: Information Management Associate

Type of Contract/Grade: Service Contract/SC6

Unit/Division: Palestine Logistics Cluster

Duty Station: Amman, Jordan

Duration: 6 months with possible extension

Application Deadline: 9 March 2024

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

At WFP, people are at the heart of everything we do. The vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The escalation of the conflict which began on 7 October in Gaza, resulted in the disruption of electricity, food, water, and fuel supplies, as well as restricted access to and movement within Gaza. This has caused a significant worsening of the humanitarian crisis and a large-scale displacement of the population within Gaza. Due to the magnitude of the humanitarian crisis, the significant impact on the supply chain and the access challenges to and inside Gaza, humanitarian organizations face significant logistics challenges for the delivery of relief supplies and life-saving cargo. In response to the request made by the Palestine Humanitarian Country Team, the Palestine Logistics Cluster was officially activated on 16 October of 2023. Following this, a logistics coordination cell based in Amman is supporting information management and coordination efforts and supporting the operational response through the Jordan corridor for Gaza.

Under the direct supervision of the Logistics Coordinator based in Amman, and in close collaboration with the WFP country office and Logistics Cluster Coordinator for Palestine, the Information Management Officer is in charge of identifying the information needs of the humanitarian logistics community and responding to them in the most efficient way possible, by implementing the tasks described below.

ACCOUNTABILITIES/RESPONSIBILITIES:

The IMO will act as the focal point for collecting, analysing and disseminating logistics information, in close coordination with logistics and information personnel of other humanitarian organizations and national counterparts involved in the humanitarian response.

• Produce Logistics coordination products/reports in specific formats as required within the operation. Key products include: situation updates, bulletins, snapshots, briefings, situation updates.
• Liaise with Logistics coordination cell participants, other stakeholders, ERC, OCHA, UNWRA and national counterparts to gather information for the production of sitreps and bulletins, ensuring that challenges and concerns relating to the logistics operation are represented.
• Gather information on the overall logistics situation, including comprehensive data on logistics procedures and bottlenecks from the various Logistics coordination cell participants and national authorities and support emergency response operations with the drafting of lessons learned mission reports, as required.
• Support the Logistics Coordinator as required in drafting donor proposals and reports, collating key operational information and provide support as required.
• Draft, consolidate, and share key logistics information and procedures, such as ConOps and SOPs ensuring they are regularly revised/updated if required. Inform relevant stakeholders on commodity tracking reporting procedures.
• Manage content of Logistics country operations webpage – in close coordination with Global Logistics Cluster support team in Rome.
• Inform relevant stakeholders on commodity tracking reporting procedures and use Microsoft Excel to generate tables, charts, and reports based on the Relief Item Tracking Application (RITA) data, to illustrate cargo flow as entered into the system
• Maintain the Palestine Logistics Cluster SharePoint site, ensuring proper archiving of files and advising Logistics Cluster staff on best practices for filing.
• Prepare operational overview, briefings and snapshots on the logistics operation for management, donors, stakeholders, Humanitarian Country Team, Office of the Humanitarian Coordinator and other stakeholders.
• Work closely with OCHA to ensure updated logistics information is disseminated to all focal points as necessary. Attend coordination meetings on access constraints and Information Management Working Group and provide updates on logistics bottlenecks to OCHA working groups on a regular basis.
• Contribute to the Humanitarian Needs Assessment, Humanitarian Response Plan and other interagency key documents.
• Identify the most appropriate methodology to source and map information that can be used for advocacy in addressing issues in the supply chain.
• Liaise with GIS teams to ensure maps are being produced and updated with relevant logistics information to be disseminated with humanitarian actors or for internal use.
• Establish, moderate, and maintain the Logistics Cluster contact list and communication channels (e.g mailing list).
• Standardise and execute quality control of logistics assessments and activity reports.
• Provide WFP colleagues with inputs on Logistics coordination activities; Liaise regularly with reports officers in other agencies and NGOs.
• Establish and maintain internal information sharing mechanisms, documentation formats, assessment formats, central file store, according to GLCSC guidelines and standardisation.
• Recognise and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: University degree in economics, social sciences, international relations, communications, supply chain management, journalism or related field; or the equivalent combination of education and experience.

Experience Knowledge & Skills: Minimum three years of professional experience in an international context including: responsibility in information management, communications and/or reporting roles; experience with reporting/tracking systems; Previous experience with humanitarian organizations and/or in emergencies is an advantage.

Excellent written and verbal communications skills; high attention to detail and proofreading ability; good research and analytical skills; ability to meet deadlines and work under pressure as part of a team; good communication and networking skills; ability to work independently while asking questions and seeking support in a fast-paced work environment; willingness to work in challenging environments / field locations.

Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with SharePoint is a distinct advantage. Demonstrated ability in acquiring, wrangling, structuring, manipulating and visualizing unstructured and structured data with BI platforms like Power BI or Tableau is a distinct advantage.

Languages: Fluency in English is required. Fluency in Arabic is a distinct advantage.