Program Quality And Learning Lead At CARE USA

The Syria Resilience Initiative (SRI) is a partnership of organizations working together to increase the resilience of people affected by the conflict in Syria. The SRI is led by three multi-mandate agencies – CARE, IRC, and Mercy Corps – who have been on the ground in Syria for over a decade, working together with local and international partners to help Syrians overcome repeated shocks and stresses.

The SRI is seeking a highly experienced Program Quality & Learning (PQL) Lead to join the SRI’s Program Management Unit (PMU). The position is responsible for driving the SRI’s strategic priorities to generate evidence on resilience programming in Syria and sharing the SRI’s expertise widely within the sector. The PQL Lead will ensure high quality programming through identifying consortium-wide approaches and facilitating the adoption and documentation of good practices and standards, establishing processes for collective reflection and program adaptation, and overseeing SRI technical advisors and technical working groups. They will foster internal and external learning, and lead on generating evidence on the impact of resilience programming, working together with the PMU Monitoring & Evaluation Lead to ask deeper questions and interpret results from program data. The post-holder will identify evidence gaps for the Syria humanitarian response, in collaboration with the PMU’s Advocacy and Policy Lead, and work with SRI partners and establish research partnerships to capture evidence from SRI programming, mine existing data and reports to extract new learning and evidence, and document this evidence for wider sharing.

The Program Quality and Learning Lead will have a minimum of 8 years experience working with INGOs facilitating participatory learning processes, conducting action research or establishing technical guidelines and quality standards. This person will have strong analytical and research skills but also be a ‘big picture’ thinker, able to look across the program portfolio and identify strategic areas of learning for the SRI. To be successful, they will need to be a good collaborator and influencer, to build partnerships within SRI and external organizations to strengthen program quality and learning.

The position is open to national or international candidates, based in Jordan or Lebanon, with the ability to travel to all locations where SRI partners are based (Gaziantep, Beirut, Al-Hasakah, Amman).

RESPONSIBILITIES:

· Ensure quality of SRI programming.

· Lead internal reflection and adaptive programming.

· Generate evidence and learning for external sharing.

QUALIFICATIONS:

• Advanced degree in social sciences, data management, economics, international development, or any other related technical field requiring high analytical and communication skills. An equivalent combination of education and work experience may also be considered.
• Minimum 8 years’ work experience in humanitarian/development contexts, leading action research and/or ensuring quality of programming and adaptive management processes.
• Proven experience developing and facilitating organizational reflection and learning processes.
• Proven ability to positively influence colleagues, teams and organizations to adopt change and improve when needed.
• Demonstrated experience developing guidance or standard-setting for program interventions.
• Experience in developing research questions and strategies, and practical experience conducting studies.
• Strong analytical skills, able to synthesize large amounts of information to identify overarching trends and lessons.

High level of attention to detail and ensuring quality of outputs and deliverables.

• Excellent writing, editing, and speaking standards in English.