Regional Humanitarian Operations Coordinator at Save the Children

The Opportunity

As a member of the Asia Regional Office Programme Operations team, the Humanitarian Operations Coordinator (HOC) will report to the Humanitarian Operations Assistant Manager, Asia (HOAM) and support the Humanitarian Director, Asia (HD) in managing the regional Humanitarian Preparedness and Response work in Asia, in collaboration with the Regional Director and wider regional team.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly as well as to be deployable to humanitarian responses in Asia, where appropriate.

Key Responsibilities

  • Humanitarian Backstopping for Member Offices: The HOC will work alongside the HD to serve as the focal point for all member office humanitarian needs in Asia (Category 3/4 in India, Indonesia, Philippines). The post holder will facilitate regional level SCI processes and mechanisms that support on time, high quality programming according to organisational strategy and in adherence to SCI humanitarian response benchmarks, operations procedures and best practices for member offices. Backstopping support activities entail organsing meetings and calls, recording actions, and following up with key stakeholders on agreements made, processing of categorisation for responses, coordination of humanitarian funding applications and response strategy submissions, and other components of the response deliverables (including Situation Reports via HART) on a needs basis. As a deployable staff, the HOC can be deployed to humanitarian responses where necessary (members and country offices) and when adding value to the team surge capacity.
  • Humanitarian Awards Management for Member Offices:

    The HOC will facilitate the awards management of these member responses, including the reporting workflow process, payment claims, reconciliation of pre and post-member transition source of funding and other required reporting.

  • Humanitarian Information Management: The post holder will serve as regional champion for the Humanitarian Analysis and Reporting Tool (HART) platform, working with colleagues backstopping responses to ensure effective reporting and information flows for humanitarian responses in Asia in line with Save the Children global policies and procedures. The HOC will induct new staff on HART processes, as well as liaise with Centre’s HART team to troubleshoot issues and improve the data collection for and use of the Situation Reports and associated dashboards. The HOC will serve as ARO Operations focal point for ProSave (Source to Pay) to process Regional Operations services and good sourcing, particularly related to humanitarian procurement. The post holder will also support the HOAM to ensure that key information management documents relevant to humanitarian responses, such as the PPM PRIME, HART, Operations Management Tools and the OneNet library, are kept up to date.
  • Humanitarian Technical Team (HTT) Deployment Coordination: The HOC will ensure systematic planning and tracking of HTT deployments (individual secondments of Technical Advisors and HTT-led workshops), coordinating directly with requesting country staff and HTT staff members to ensure all required agreements are in place. They will also coordinate the budget monitoring process for Humanitarian Techncial Team funding, working with the regional finance team and the HD as accountbale budget holder. After the completion of deployments, the HOC will ensure that evaluations are completed by the receiving office supervisor, so as to contribute to learning and development within the HTT’s activities.
  • HTT Projects (Ad-hoc): The HOC will support the HD and HOAM to collaborate between the HTT and Regional Programme Operations, PQEI and other relevant regional functions and departments – awards, finance, supply chain, HR, security – to ascertain operational blockages and solutions. Support HOAM/ HTT with the design and delivery of advisory deployments, operations consultancies, surveys and assessments as needed.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

Closing Date for Application: 23 May 2021

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

How to apply

Please follow this link to apply:…

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