About Us
We are International Business & Technical Consultants, Inc. (IBTCI), a global consulting firm working some of the most complex and impactful development problems worldwide. We work on programs that help government agencies, private companies and donors improve the lives of others. At IBTCI you will be part of an inclusive team that provides expert solutions and advice to understand and address critical problems while giving you opportunities to succeed and grow.
Assignment Title: USAID/Honduras Administrative Support
Department/Location: ISPI
Technical Point of Contact: USAID Supervisor
Period of Performance: 130 work days
Type: Consultant
Classification: Consultancy
Travel: Virtual/Remote Work with Possible TDY (one week)
Security Clearance: Facility Access (minimum)
Overview: The request is for administrative support to the Democracy and Governance team to assist in processing various HR tasks, administrative tasks, and other operational tasks. The selected candidate will provide general HR support, and generic administrative and operational support activities as required. The candidate will also support proofreading and editing, including the DG newsletter, briefers, taskers, speeches, technical evaluation memos, awards, and documentation required for site visits and events.
Responsibilities
Deliverables/Primary Functions:
- Assist with preparing Scopes of Work for U.S. Personal Services Contracts (USPSC) and Foreign Service Nationals (FSNs) for technical accuracy and conformity to USAID regulations and guidelines;
- Adapts current position descriptions in the DG Office to be consistent with the recently approved DG Organizational chart;
- Supports the DG Office in developing a system for tracking all of the DG HR actions, including hiring and awards;
- Compile classification packets (USPSCs/FSNs) with the required documents in preparation for recruitment;
- Review PDs and provide guidance to DG Director and Deputy Director on what is missing in the PDs or how to best rewrite the PDs, as per HR best practices and in compliance with USAID policy, to arrive at the desired grade level and technical expertise;
- Coordinate DG files reorganization to purge old files and update filing system to reflect pertinent data;
- Assist the Technical Evaluation Committee (TEC) panels to prepare for their selection and other services as required;
- Coordinate HR file review for completion and analysis and provide recommendation and implementation;
- Provide management of ASSIST files for FSNs, USPCs, and USDH;
- Support USAID/Honduras in Technical Evaluation Committees for DG positions and activities as required;
- Assist with various taskers from the USAID/Honduras FO, Embassy, the LAC Bureau, and Washington in general as requested;
- Support with providing written documentation for site visits, high-level events, and speeches, including writing cables and providing after-action follow-up;
- Recommends and implements more streamlined administrative functions for the DG Office after observing and understanding processes. For example, establish Standard Operating Procedures (SOPs) on various DG administrative procedures;
- Provide input to communication materials by reviewing and editing documents for language consistency and content accuracy, including but not limited to: the DG quarterly newsletter, Bi-Weekly highlights, Fact Sheets, Success Stories, etc. Support the draft, revision, and approval of the DG Fact Sheets for all activities.
Qualifications
Specific Knowledge Requirements
- Familiarity with overall HR best practices and basic USAID HR principles is required
- Experience with management, reviewing and processing of CCN and USPSC is desired
- Experience providing administrative support to USAID Missions desired
- Demonstrate well developed interpersonal skills in order to deal with and work comfortably with American and Honduran personnel. Tact, diplomacy and discretion are essential to this position
- Excellent organizational skills to organize training material and events required
- Level II (40 wpm) typing with a high degree of accuracy is required
- Competence in using various computer software applications such as Microsoft Office Suite is required
- Ability to be flexible, customer-oriented, and the ability to work under pressure is required
- Familiarity with USAID web developed applications and Google docs is required
- Ability to undertake assignments and complete work within established deadlines with minimum supervision is required
- Excellent customer service, interpersonal and communication skills are essentials
- Spanish language skills are recommended
Minimum Qualifications
Education: 2 year Associates Degree in HR or Administration at a minimum, Bachelor’s degree and HR experience desired
HR certification is highly desired.
Prior Work Experience: At least 7 years of administrative and demonstrable HR generalist experience in a busy office setting required. Experience in training and/or staff development-related work is highly desirable. Communication skills and writing skills are required. Language: Level IV in spoken and written English is required.
Supervisory Responsibilities: This position does not have supervisory responsibilities.
Travel: International travel may be required and may include travel to fragile or conflict prone zones.
About the Organization:
IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education, energy & Infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.
If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at TalentAcquisition@ibtci.com (Do not send your resume to this account, for consideration please apply in our career page).