The Consultant will be responsible for the activities described below and to assist the Specific Outputs/Tasks include but not limited to:
Provides leadership and sets the strategic and operational direction for the activities of the field investigations office, plans, priorities and workflows; substantively contributes to revision, development and implementation of operational guidelines and procedures at the field level; monitors the budget envelope for the office to ensure efficient utilization of available resources; manages and supports the work of Investigators and such other staff as may be designated by the Field Director; assists with specific assignments in other Fields if required
Is the principal advisor for Field Office Director on investigations and offers advice and guidance to UNRWA staff engaged in investigations; leads and/ or conducts, as appropriate, investigations into alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, abuse of authority, corporal punishment cases, SEA, allegations of child abuse and other types of misconduct or violations of UNRWA’s regulations, rules and administrative instructions throughout the Field Office and its installations including, but not limited to, schools, health centres and camps, ensuring objectivity, impartiality and fairness throughout the investigative process in accordance with generally recognized international investigative standards and Agency Investigation Policy and Guide to Conducting Misconduct Investigations;
Prepares or reviews recommendations for improved controls, effectiveness, and/or efficiency of UNRWA operations based on findings of investigations and regularly appraises progress of investigations and assesses probable impact of investigation outcomes relative to strategies and advice accordingly; oversees the preparation of Terms of Reference for investigations, conducts review of investigation procedures to ensure due process requirements are met; reviews investigation reports to ensure correct procedures have been adhered to;
Coordinates and manages the intake and handling of complaints by ,UNRWA personnel beneficiaries and others, including those containing allegations that members of personnel may have engaged in misconduct, including preparation of periodic reports for the Field Director;
Conducts intake interviews with respect to misconduct complaints, coordinates initial support to complainants as needed, takes appropriate action to secure and preserve evidence, and prepares the necessary submission to the (Field or HQ) Intake Committee; liaises as necessary with security and protection teams in the respective fields
Serves as Secretary of the Field Intake Committee, including preparing the agenda and related documentation, the minutes and related follow-up with the Field Director
Is responsible for the overall case management in the fields and oversees the field-specific data in the DIOS case management system (CMS), prepares periodic reports for the Field Director and, leads and coordinates outreach to personnel, beneficiaries and the wider community on the Agency’s complaints mechanisms
Liaises with Programme Chiefs, Chiefs of Area Offices and other Department Heads with respect to all sorts of complaints pertaining to their respective programmes/departments, including complaints from vendors/suppliers (excluding complaints of alleged misconduct which should be directly channeled through the intake committee in the field or HQ), and follows-up to make sure that timely responses are provided in accordance with applicable provisions in the regulatory framework and quality standards
Implements technical guidance received from DIOS in relation to investigations and investigations reports; keeps abreast of developments in the area of investigations, including UN jurisprudence; provides and obtains assistance, investigative information, and facilitates cooperation with local government officials and other outside organizations as needed
Performs other duties as may be assigned by the supervisor.
How to apply
https://careers.un.org/jobSearchDescription/261171?language=en