About ONSUR:
International Association for Relief The Payroll Accountant is responsible for ensuring accurate and timely processing of monthly payroll, maintaining employee compensation records, and ensuring compliance with organizational policies and Syrian labor regulations. The role requires a high level of confidentiality, precision, and coordination with HR and Finance teams. and Development (ONSUR) is a non-governmental organization registered in Turkey , Syria, Jordan, Yemen, Iraq & Lebanon. dealing with Relief and development projects through the empowerment of local communities to ensure a decent life, Founded at 2014. ONSUR works through the main office in Gaziantep province Turkey and execution offices in Syria, Lebanon, Iraq, Yemen, Jordan and Turkey.
Location: Damascus
POSITION SUMMARY:
The MEAL Officer is responsible for organizing all monitoring and information streams to support in developing and rolling out of the overall MEAL strategy for collecting, aggregating, analysing, and using information and data to produce high-quality and consistent reports. He or she will be responsible for developing, determining the suitable systematic MEAL approaches, and applying them to improve the quality of projects and activities at all levels in consultation and coordination with program staff. S/He has a good track record of technically leading MEAL budgeting, recruitment, and in developing M&E plans plus log-frame in line with donor requirements.
Duties and Responsibilities
- To roll out and manage the MEAL mechanism as per commitments of ONSUR.
- To establish, manage and strengthen Accountability to Beneficiaries which includes capacity building of partner organizations on this theme.
- To carry out regular field monitoring of program interventions and produce monitoring reports on the given format, conduct debrief sessions with relevant program staff, and develop an agreed action plan.
- To carry out follow-up monitoring visits to materialize actions agreed in the action plan and maintain the “Monitoring Action Plan Tracker at field level”.
- To establish and manage a Complaint and Feedback Mechanism that facilitates beneficiaries/communities to register complaints and share feedback.
- To assist the project in carrying out a preliminary first inquiry report in case of the serious nature of complaints filed by beneficiaries/communities.
- To maintain complaints and feedback tracking database and do follow up on complaints to reach a resolution involving relevant project/program staff.
- To assist the project in identifying key compliance/quality questions and parameters capitalizing on the existing checklists and minimum standards for monitoring project performance.
- To assist in reviewing databases and data tracking tools of diverse projects to maintain data quality for collating reliable and consistent data which meets minimum reporting requirements of donors and ONSUR.
- To assist in planning and implementation of baseline surveys, monitoring and evaluation exercises, and impact assessments when needed.
- Adherence to code of conduct, safeguarding policy, and PSEA policy. Reporting any complaints related to safeguarding or misconduct.
Qualifications and Experiences
- Education: BA degree in social sciences or a related field is preferred.
- Experience: Minimum 3 years’ experience in the humanitarian field, specifically in participatory assessments, monitoring, and evaluation.
- Languages: Good skills in English and Arabic.
- Others: Experience with surveys, mobile data collection, database design, and administration are assets.
- capable of working both individually and as part of a team.
- Ability to work effectively in a fast-paced, stressful environment.
- Must be flexible, willing to perform other duties, and work irregular hours.
Equal Opportunity Statement:
ONSUR Organization is committed to creating a diverse and inclusive work environment.
We strongly encourage qualified female candidates to apply for this position.
Child Protection Policy
ONSUR maintains a strict zero-tolerance policy toward all forms of child abuse and exploitation. The organization is fully committed to creating and maintaining a child-safe environment across all areas of its work. All employees are expected to uphold the highest standards of behavior to ensure the safety and well-being of children, and any breach of this policy will result in immediate disciplinary action.
Anti-Discrimination, Harassment, and Abuse Policy
ONSUR is an equal opportunity employer. We are committed to fostering a safe, inclusive, and respectful workplace for all. Discrimination, harassment, or abuse of any kind — whether based on race, ethnicity, religion, gender, age, disability, marital status, citizenship, or military status — is strictly prohibited and will not be tolerated.
All staff are expected to promote a culture of respect and integrity. Participation in any form of abuse, harassment (verbal, physical, or sexual), intimidation, or exploitation — whether inside or outside the workplace — is a violation of ONSUR’s core values and policies.
Diversity & Inclusion
ONSUR is strongly committed to gender equality and encourages qualified female candidates to apply for this position.
How to apply
Interested candidates are invited to apply by filling out the Google Form linked below. Please provide your CV explaining your relevant experience for the role.
Only shortlisted candidates will be contacted. ONSUR reserves the right to close the vacancy before the deadline if a suitable candidate is identified