Location: Africa
Department: Network Development
Reports to (Line Manager): Network Platform Manager
Grade: A or its equivalent based on candidate’s location
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Key areas for impact/influence and responsibilities
Network Engagement and support to the Network Platform (50%)
- Strengthen communication and coordination between HelpAge and the network members, working with the Network Platform Manager, Regional Advisers, and thematic Advisers.
- Support and facilitate knowledge sharing, collaboration, and peer learning across the network.
- Support the curation, management and updating of the HelpAge Platform, providing administrative backend support and Firstline user support.
- Help organize thematic sessions, webinars, peer learning events, and cross‑network exchanges.
- Support in the Development of newsletters and additional communications content for network members and stakeholders.
- Support member applications, onboarding, and induction processes.
- Maintain accurate member information and mailing lists on HelpAge CONNECT and SharePoint.
- Coordinate the Network Development Team Meetings
Administrative and Coordination Support for the Regional Adviser (20%)
- Provide coordination support for the regional adviser and capacity‑strengthening efforts, including mapping member capacities.
- Support Regional Advisers with logistical and coordination support for regional workshops, meetings, and seminars.
- Support translations for communications and other collaborative tasks.
- Strengthen internal communication flows between Regional Advisers, Network Platform Manager, and technical teams.
- Gather feedback and engagement metrics to support continuous improvement.
Communication Support (15%)
- Support the sourcing and development of communications materials showcasing the Asia Pacific network members’ work and engagement in global campaigns.
- Maintain and update the Asia Pacific Regional social media channels in coordination with the communication Team and the regional Asia Pacific.
- Collect case studies, stories, and materials from members, partners, and programme teams in the Asia Pacific region.
- Produce regionally contextualized communications materials that highlight member impact and encourage their involvement.
- Facilitate effective communication flows within and across regions and outward to the broader global network.
Thematic Support (15%)
- Support Thematic Advisers with logistical and coordination support for regional workshops, meetings, and seminars.
- Coordinate with Network Members in the region to gather content/information for thematic learning sessions.
- Support Membership engagement with the learning thematic learning groups (agenda planning, follow-up notes and reminders)
- Coordinate thematic campaigns or awareness days with advisers and membersSkills and experience required
- Experience in network coordination, member engagement, and administrative support; ideally in international development, civil society, or humanitarian settings.
- Good IT skills and familiarity with digital collaboration tools and data visualization tools
- Strong written communication skills with the ability to produce clear, concise documents.
- Experience supporting online events, webinars, and knowledge‑sharing processes.
- Basic design and editing skills; familiarity with Canva, WordPress and Mailchimp is desirable.
- Experience producing newsletters and managing social media channels.
- Ability to write news updates and articles in English.
- Ability to troubleshoot basic platform or login issues.
- Fluency in English (written and spoken).
- Ability to manage competing priorities and work under pressure.
- Strong organizational and time‑management skills.
- Good interpersonal skills and experience working in cross‑cultural settings.
- High level of discretion when handling sensitive information.
- Ability to work both independently and collaboratively.
- Cultural sensitivity and respect for diversity.
How to apply
Interested and Qualified individuals are strongly encouraged to review the details of the Job here:
https://www.helpage.org/vacancy/network-development-associate-africa/ and submit their Cover Letter and CV only to Jobs@helpage.org not later than Tuesday, 3 February 2026