Operations Officer At Helen Keller International

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Responsibilities :

This responsibility encompasses administration, logistics management, procurement, travel, safety and security, and vehicle management, in accordance with Helen Keller policies and procedures, donor regulations, and national requirements. Working closely with program management teams,

FUNCTIONAL RELATIONSHIPS

Operations Officer is under the supervision of Operations and Human Resources Coordinator, and his/her duties are:

Supply management:

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  • Conduct annual asset inventory in Helen Keller’s asset management system.
  • Ensure compliance and consistency of Helen Keller procurement guidelines and forms with global procurement standards and guidelines.
  • Ensure that all purchased items meet required quality standards and specifications. Conduct regular inspections and coordinate with suppliers for any necessary returns or adjustments.
  • Manage procurement logistics, including shipping, receiving, and storage of goods. Ensure timely delivery of items to the appropriate departments or project sites.
  • Prepare payment requests for executed orders and submit them for signature by management.
  • Strictly monitor consultancy contracts and the archiving of consultancy reports. Prepare calls for tenders and update the list of service providers and suppliers where applicable.
  • Develop tender documents for goods and services and ensure they receive the necessary approvals according to Helen Keller and/or donor procedures.

Office Management:

  • Ensure a welcoming, clean and safe office environment for visitors and employees.
  • Collaborate with the driver to ensure the daily management and maintenance of the vehicles
  • Assist the supervisor in managing staff safety and security and responding promptly to safety and security issues.
  • Maintain the office mail outgoing and incoming register
  • Maintain the office’s supplier register (PF and Purchase Order).

Logistics management:

  • Oversee movement planning and tracking of vehicles, including fuel, maintenance records.
  • Check invoices and dashboards when renting a car
  • Ensure regular maintenance of the Helen Keller International fleet and the good condition of the rented vehicles.
  • Prepare RFQs and RFPs for all office purchases.
  • Establish the BIDs comparison and the Purchase Order
  • Design and work closely with BIDs Comparison selection members
  • Ensure that logbooks and fuel and lubricant consumption are regularly analyzed and report any anomalies;
  • Ensure that each equipment purchase is correctly recorded in the inventory and that a physical inventory is carried out each year;

OTHERS :

  • Assist in monitoring internal or external audit activities.
  • Performs any other tasks assigned by management.

Qualifications

  • At least a bachelor’s degree in business administration, logistics or other relevant fields.
  • Minimum of ten years of experience in procurement; administration and operations.
  • 5 years of experience in an international NGO,
  • Knowledge of USAID procurement regulations
  • Computer literate, including knowledge of Microsoft Office Suite (Word; PowerPoint; Outlook) and strong Excel skills, including pivot tables.
  • Good knowledge of local laws and procedures for administration
  • Ability to:
    • Perform tasks that require careful attention to detail.
    • Prioritize the workload,
    • Maintain balance when stressed.
    • Working in a decentralized organizational structure with a highly collaborative approach.

How to apply

To apply

Qualified candidates should send a cover letter and resume to Madagascar.recruitment@hki.org, indicating the position title in the subject line. Applications will be accepted until October 24, 2025.

Helen Keller is dedicated to building an inclusive workforce where diversity of all genders is fully valued.

All qualified applicants will receive consideration for employment without regard to ethnicity, race, caste, color, religion, sex, national origin, age, disability, or any other characteristic that does not affect their ability to perform the required duties.

We are committed to providing reasonable accommodations to people with disabilities.

If you are a qualified individual with a disability and need to request an accommodation during the job application or interview process, please contact us at the email address above or by phone: Madagascar.recruitment@hki.org

HELEN KELLER INTL

  • DOES NOT CHARGE ANY FEES DURING THE ENTIRE RECRUITMENT PROCESS (JOB APPLICATION, TESTING, INTERVIEWS, PROCESSING OF FILES OR TRAINING)
  • DOES NOT REQUEST INFORMATION ABOUT CANDIDATES’ BANK ACCOUNTS
  • DO NOT RECRUIT THROUGH A RECRUITMENT AGENCY