Project Manager – Protection At INTERSOS

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INTERSOS is a non-profit, non-governmental humanitarian organization dedicated to assisting victims of natural disasters and armed conflicts. INTERSOS bases its actions on the values ​​of solidarity, justice, human dignity, equal rights and opportunities for all people, respect for diversity, coexistence, and attention to the most vulnerable social groups.

Terms of Reference

Job title : Project Manager – Protection

Code : SR-38-10016

Country : Democratic Republic of Congo

Duty Station : Bunia with frequent field visits to Ituri, North Kivu and South Kivu provinces

Start date : 11/17/2025

Contract duration : 11 months

Under the supervision of : Program Manager (in case of absence, report to the program coordinator)

Dependents : Project staff

Duty Station : No Family

General context of the project

The protracted crisis in the Democratic Republic of Congo, marked by the resurgence of clashes between armed groups in certain eastern provinces of the country and by intercommunal tensions, continues to cause a critical humanitarian situation.

According to the 2025 HNRP, approximately 21.2 million people are in need of humanitarian assistance, of which 11 million are targeted by the response. In 2025, more than 2 million new displacements were recorded, bringing the total to nearly 5.7 million internal displacements, mainly in the provinces of North Kivu, South Kivu, and Ituri.

In these areas, the limited availability of public services and difficulties accessing essential services expose displaced, returnee, and host populations to increased risks. Women and girls represent more than half of those affected and remain particularly vulnerable to violence and exploitation.

Sexual, domestic, and gender-based violence constitutes a major source of suffering. Women heads of household, widows, people living with disabilities, unaccompanied girls, as well as those working in agriculture or small businesses are among the groups most at risk.

Men and boys are also exposed to violence and violations of their rights, in a context of persistent security and community tensions. Protection mechanisms and access to justice remain limited, particularly due to population mobility and access constraints.

A mapping analysis conducted by INTERSOS highlights still uneven coverage of protection actors in certain areas, which reinforces the need for quick-impact, locally coordinated projects to address urgent needs and strengthen community resilience.

General objective of the position

The project manager ensures constant engagement between the various support services to ensure rapid support to the project team.

The Project Manager owns the budget for the entire grant/project budget and closely oversees/monitors financial planning, liquidity planning, and budget utilization/burn rate monitoring.

Financial/budgetary management is the final responsibility of the project manager for the specific project and he/she must ensure that this goes hand in hand with a tight logical framework and monitoring of the work plan.

Main responsibilities and tasks

Main responsibilities

  • Ensure planning, implementation and monitoring/evaluation and set objectives as included in the project description. Report any significant deviations from the program implementation plan and estimated expenditures; Alert relevant staff.
  • Ensure effective financial management as the main holder of the project budget, in accordance with the INTERSOS model and donor regulations.
  • Team and human resources management (staff and volunteers)
  • Provide quality reports on project activities, including findings in terms of impact and changes in beneficiaries reached by the project, compliant and consistent reporting in accordance with INTERSOS and donor requirements, in collaboration with the HQ Grants Unit
  • Develop a clear understanding of the INTERSOS programme and country strategy within the project team – also ensure that the team provides timely input and feedback on strategic issues.
  • Support the program coordinator in the development of programs or projects.
  • Ensure that program delivery meets INTERSOS and donor minimum technical standards, and seek guidance and tools from the Technical Section and the MEAL Department.
  • Ensure a clear overview of actors and services in the intervention area, enabling the development and implementation of partnerships and referral pathways.
  • Administrative and office support activities (agreements, amendments, signed reports, communications, etc.), ensuring that the documentation cycle is up to date and ensuring that the requirements of all departments are harmonized and addressed.

Detailed Responsibilities and Tasks

  • Ensure full and timely implementation of the project proposal as approved, proactively meeting reporting deadlines.
  • Project launch and presentation/sharing of the project with the teams.
  • Review and prepare a detailed activity plan with the team.
  • Verification of beneficiary targeting.

Financial management and procurement

  • Prepare, monitor and implement the financial and procurement plan.
  • Prepare the financial plan.
  • Approval of all purchases/contracts and budget line allocations.
  • Check accounting entries in INTERSOS accounting spreadsheets (JOURNAL): check budget line allocations, status of budget expenditures versus actual delivery and the financial plan for the remaining project implementation period.
  • Ensure that for all purchases/contracts of goods/services/supplies, the correct INTERSOS procurement guidelines are applied and properly documented, in coordination with the Finance and Logistics departments.
  • Check the list of expenses before finalizing the interim and final financial reports.
  • Assumes final responsibility for verifying the completeness and accuracy of all supporting documentation.

Personnel management

  • Agree and establish clear reporting and communication lines
  • Recruitment of the team, liaison with the HR department to secure up-to-date HR files.
  • Ongoing coaching of teams in the field to work on the quality of delivery.
  • Manages and evaluates the performance of project staff.
  • Hold weekly and monthly meetings with the team to review planning and discuss key concerns to focus on for the upcoming period.
  • Continuous/rapid verification of the quality of data collected and received from field staff.
  • Ensure that teams comply with INTERSOS rules and guidelines for the mission and adhere to the INTERSOS Code of Conduct and Values ​​Charter.

Monitoring and evaluation

  • Ensure monitoring and verification of beneficiary targeting.
  • Applying a results-based management approach, monitor project outcomes, in addition to outputs and activities, including household and community level changes achieved through the project.
  • Conduct (security permitting) field visits to provide technical advice and supervision to the team and monitor the progress and quality of various project activities.

Reports

  • Ensure quality reporting of achievements through short daily briefings, monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information relating to activities.
  • Obtain regular reports per team and compile, review and analyze the reports on a monthly basis which will be reflected in the INTERSOS project evaluation tool.
  • Prepare ad hoc progress reports for donors and interim and final project reports as required by officials; Prepare interim and final narrative reports for the donor in a timely and qualitative manner, reviewing achievements against outcomes and outputs, and clearly reflecting lessons learned in recommendations for future programs.
  • Assumes final responsibility for all supporting documentation (means of verification) and general project documents.
  • Regularly provides communication products (including photos) on the project to be used by the INTERSOS communication department at various points of sale.

Coordination and representation

  • Assist the Program Coordinator and Technical Coordinators in attending group meetings and ensure that highlights and information relevant to the intervention area are reported in a timely manner.
  • Participate in regular meetings with donor representatives and facilitate field visits of donor missions (when security conditions permit), in coordination with the Program Coordinator.
  • Ensure systematic sharing of information and updates with the program coordinator.
  • Carry out any other related tasks that may be assigned.

Required profile

Education

  • University degree at the business level in social sciences, political science, international relations, humanitarian aid or a related discipline.

Professional Experience

  • Minimum of 3 years of professional experience in humanitarian project/program management.
  • Specific experience in protection monitoring programs, GBV or Cash for Protection.
  • Experience in establishing and maintaining collaborative relationships with donors and government counterparts, as well as in donor compliance and reporting.
  • Experience in complex emergency situations.

Professional requirements

  • Experience/knowledge of the humanitarian coordination system for protection.
  • Knowledge of the Congolese context and the current situation.
  • Experience in establishing and maintaining collaborative relationships with donors and government counterparts, as well as in donor compliance and reporting.
  • Skills in administration, finance and budget management.
  • Essential computer skills (Word, Excel and Internet).

LANGUAGES

  • French

Personal requirements

  • Ability to ensure timely and quality delivery in a stressful environment.
  • Ability to meet deadlines and hierarchy.
  • Strong interpersonal skills: communication, diplomacy.
  • Leadership, management and people development.
  • Organization and problem solving.
  • Commitment to INTERSOS principles.

How to apply

Interested candidates are invited to apply by following the link below:

Travailler avec nous – Sur le terrain

Please note that our application process consists of 3 very quick steps : register (including your name, email, password and nationality), log in and apply by attaching a CV in PDF format . With this platform, candidates will be able to track their application history with INTERSOS.

Please also include the name, position and contact details of at least three references : two line managers and one HR representative . Family members should be excluded.

Only candidates selected for the first interview will be contacted.