About Acted
“ We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” – reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response – running through all Acted programming and operations – as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
ACTED PSEAH Policy:
(Area HR and Admin Assistant) has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The (Area HR and Admin Assistant) has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organizational policies or codes of conduct according to Acted’s procedures. The (Area HR and Admin Assistant) carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
LOCATION: Damascus, Syria
Job Purpose
Operation Support Assistant is responsible for supporting IMPACT projects and provide the IMPACT/REACH team with assets, equipment and human resources support. This will include supports to REACH project and field teams in processing and tracking procurements and to IMPACT coordination in maintaining the IMPACT Office and Guesthouses. The Operations Support Assistant will Support information flow between REACH project and field teams and both IMPACT Finance and ACTED Logistics. Also, the Operation Support Assistant will also be tasked with support to the Operations Support Officer (HR) as required.
Duties and Responsibilities
The Operations support Officer is responsible for completing the following tasks:
Logistics:
- Supporting IMPACT Country Representative, Programme Operations Manager, and Research Managers with planning and organising of equipment and procurements for projects.
- Being aware of ACTED procurement guidelines and lead in times for procurement, and ensuring they are applied.
- Coordinating Order Forms for REACH projects to logistics team in Damascus or bases as relevant.
- Liaising with Acted logistics teams or the bases regarding the tracking and management of REACH stock and assets. This could include smart phones, laptops, printers, GIS equipment, cars.
- Supporting in the maintenance of the IMPACT Office and Guesthouse (maintenance requests, liaison with the landlord, utilities, and basic stock (tea, coffee, pens/paper, etc).
- Confirm and follow up on the general REACH stock of equipment and materials and point the needs of any on monthly bases.
Administration:
- Supporting REACH Operations Support Officer (HR) in tasks such as processing and follow up on daily labourer contracts.
- Supporting REACH team with leaves forms and different admin forms and follow up on their progress.
Other:
Following up with any task as requested by Operation Support management.
Key Performance Indicators
Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets
- The Office and Guest houses are well stocked, and maintenance occurs in a timely manner.
- Procurements are progressively tracked and followed up in a timely manner.
- Support to Operations Officer (HR and Finance) is under taken with attention to accuracy and deadlines
QUALIFICATIONS
- Bachelor’s university degree as minimum
- Fluent Arabic with excellent English (written and spoken)
- Excellent writing and communication skills
- 1 year work experience with an INGO in an emergency and/or development setting
- Ability to work under pressure in a high-pace environment
- Good organizational and prioritization skills
- Proficiency in Microsoft Office, Microsoft Excel and Outlook
- Strong interpersonal skills
- Strong analytical skills
- Operational Logistics/Finance working experience is a plus
How to apply
Interested and qualified applicants should apply by filling out the application form through this link
Only the shortlisted candidates will be contacted.
By applying for this position, you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of www.acted.org and authorize the automated processing of your personal data by ACTED for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data.(http://www.acted.org/)
ACTED is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to ACTED Code of conduct and ACTED Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
ACTED is committed to gender equity and to have a balanced and diverse workforce. ACTED strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position.
ACTED offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
ACTED never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at ACTED.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
ACTED reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.