Sahtoso Technician – Quibdó, Choco At HEKS/STRAWBERRY

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BRIEF DESCRIPTION:

The SBC (Social and Behavior Change) Technician designs and implements dynamics that support the implementation of activities to promote appropriate hygiene habits and behavior change related to open defecation in schools and communities.

MINIMUM QUALIFICATION:

University studies or equivalent demonstrable experience in one or more of the following fields: psychology, social work, sociology, anthropology.

REQUIRED EXPERIENCE:

  • At least one year of experience in educational outreach/support and messaging/promotion in humanitarian projects with non-profit organizations.
  • Experience in water, sanitation, and hygiene with a community and anthropological focus is desirable.
  • Knowledge of participatory dynamics/methodologies for carrying out activities promoting good habits in access to water, sanitation, hygiene and health, food security and livelihoods, or other dynamics for team and/or community activities that do not necessarily originate from the humanitarian field.
  • Experience in hard-to-reach areas.
  • Simultaneous community management in a large number of communities.

REQUIRED SKILLS/QUALITIES

  • Social and communication skills
  • Excellent analytical capabilities
  • Goal-oriented. Ability to work flexibly and adapt to multiple tasks simultaneously.
  • Diligent and reliable person who pays attention to details.
  • Excellent teamwork and social skills, communication skills
  • Proactive attitude. Able to predict difficulties and propose alternative solutions.
  • Ability to prioritize and optimal time management
  • Excellent knowledge of management software; particularly Excel, Word, and PowerPoint
  • Ability to work in complex environments (political instability, negotiation with often conflicting actors, etc.) demonstrating knowledge of local politics and customs
  • Ability to work independently.
  • Knowledge of cross-cutting approaches such as Protection (PEAS, GBV), gender perspective, and environmental sustainability.

OBJECTIVES & ACTIVITIES

Objective 1: Design

  • Study the characteristics of communities (leadership, livelihoods, potential tensions, etc.) to subsequently design dynamics that support activities.
  • After understanding the internal dynamics of institutions and communities, reflect on the most appropriate strategies for approaching the stakeholders involved (healthcare personnel, the population) to carry out infection prevention and control activities and promote/change behavior.
  • Design participatory and group dynamics to carry out hygiene promotion/behavior change/hygiene habit promotion activities using SAHTOSO methodologies.
  • Design the activity plan in communities with the SAHTOSO methodology
  • With the support of the project manager, participate in the logistical and administrative organization required prior to carrying out the activities.
  • Supports SAHTOSO methodologies facilitators/mobilizers in preparing technical documents related to activities: presentations, informational materials, education, and communication (posters and flyers), radio/television broadcasts, and the characterization and selection of supplies to be delivered to health centers and communities.
  • Lead the team of facilitators and community mobilizers for the implementation of the SAHTOSO methodology.
  • Energize/support hygiene promotion/behavior change activities in health centers and communities with other staff.
  • Use previously designed participatory and group dynamics to implement the aforementioned support.
  • Manage SAHTOSO’s activity plan.
  • Support the project manager and other technicians in preparing monitoring reports and completing activities
  • Collaborate on the implementation of a complaints and suggestion mechanism for all project areas through voicemail, phone, WhatsApp, chat, and observation, ensuring that beneficiaries (communities or institutions) are aware of and use it.
  • Supports the team of community promoters in their approach to the community or institutions to conduct surveys (baseline, performance, post-distribution).
  • Immediately report to your superior any situation that may deviate from the natural course of activities.
  • Participate in training activities related to their field of knowledge or other humanitarian-related activities, as recommended by the project manager and/or technical coordinator.
  • Support the training of community promoters

Objective 2: Implementation

  • Lead the team of facilitators and community mobilizers for the implementation of the SAHTOSO methodology.
  • Energize/support hygiene promotion/behavior change activities in health centers and communities with other staff.
  • Use previously designed participatory and group dynamics to implement the aforementioned support.
  • Manage SAHTOSO’s activity plan.

Objective 3: Monitoring

  • Support the project manager and other technicians in preparing monitoring reports and completing activities
  • Collaborate on the implementation of a complaints and suggestion mechanism for all project areas through voicemail, phone, WhatsApp, chat, and observation, ensuring that beneficiaries (communities or institutions) are aware of and use it.
  • Supports the team of community promoters in their approach to the community or institutions to conduct surveys (baseline, performance, post-distribution).
  • Immediately report to your superior any situation that may deviate from the natural course of activities.

Objective 4: Training/capacity building

  • Participate in training activities related to their field of knowledge or other humanitarian-related activities, as recommended by the project manager and/or technical coordinator.
  • Support the training of community promoters

Objective 6: PEAS

  • Respect the code of conduct and policies related to the PEAS
  • Actively participate in EAS training and awareness initiatives and collaborate in the dissemination of related materials
  • Process reports of SEA cases through the channels designated for this purpose
  • Participate, where appropriate, in investigations undertaken following reports of SEA cases
  • Detect and mitigate or avoid risks related to SEA that may arise from the programs (this point particularly affects personnel involved in program development)

How to apply

The main location of the project is Quibdó, Chocó. However, for the successful development of project activities and HEKS EPER’s strategy in the area, frequent business trips to hard-to-reach locations in the departments of Chocó and Antioquia will be necessary.

The contract will last 12 months, with a possible renewal for another 6 or 7 months. The contracting process is expected to conclude by the end of August 2025.

You may send your CV and cover letter to the following email: colombia.hekseper@gmail.com , you must include the following in the subject line: “SBC TECHNICIAN – APPLICATION” , the deadline for receiving your application will be July 14, 2025 until 5:00 pm, if within 10 business days you have not been contacted by us via email, please consider that you were not selected