Terms of Reference – Expert Information Management Services ROSTER
Organization: 3iS
Office Address: Calle 92 #15-78
Service Title: Information Management Expert
Contractual Domicile: Bogotá DC
Type of Contract: Service Provision Contract.
Expected Start Date: Subject to final approval and activation of required services
**Contract termination date:** November 14, 2026
Fees: COP 6,000,000 – COP 7,920,000
Organization
3IS is an international non-profit organization that provides information management services to humanitarian and development organizations, enabling partners to make informed decisions that ultimately deliver high-quality, targeted assistance to the world’s most vulnerable populations. 3IS transforms data into information and creates knowledge for decision-makers operating in conflict, disaster, post-disaster, and recovery environments, as well as other complex emergency and development contexts.
Context
The main objective of this project is to improve the timeliness, efficiency, and relevance of the humanitarian response through the implementation of an integrated system of two-way communication, monitoring, and interoperable information management in priority territories.
This initiative seeks to strengthen accountability to communities (AAP), facilitate access to information on humanitarian assistance, and optimize analysis and decision-making processes through the use of real-time information from communities and implementing partners.
The project promotes a people-centered approach, integrating the voice of communities into monitoring processes and strengthening interoperability with existing humanitarian systems, reducing duplication and improving operational efficiency.
Description of Services
The individual providing these services will be responsible for delivering specialized services for the design, analysis, presentation, and reporting of information management products that contribute to strategic decision-making in the humanitarian field. As part of the consultancy, they will provide technical assistance in the organization, collection, processing, analysis, and interpretation of data, ensuring that the information products and reports generated are accurate, timely, accessible, and understandable for both general and specialized audiences.
It will also provide technical assistance for the implementation and use of two-way communication tools with communities, as well as for the integration, monitoring, and analysis of real-time information. It will be responsible for consolidating and presenting periodic progress reports, indicators, findings, and recommendations, aimed at project monitoring, accountability to communities, and decision-making by the various stakeholders.
Additionally, the consultant will develop technical coordination activities with different sectors, humanitarian organizations at the local and national level and other relevant actors, promoting the exchange of information, interoperability between systems, the generation of evidence for the humanitarian response and the application of innovative methodologies that contribute to improving the quality, timeliness and impact of the analyses and information products generated by the project.
Activities
- Planning and Coordination
- Develop a work plan in coordination with the Project Manager that addresses the project’s information requests and requirements. The final list of deliverables will be based on this plan and the established needs. Potential deliverables include infographics, dashboards, presentations, newsletters, and/or information systems, created in collaboration with the 3iS team.
- Participate in meetings convened with the project’s strategic partners and the UNIR consortium when required in order to coordinate and plan the required information products and services.
- To act as a liaison between humanitarian partners, at the local and national levels, and international organizations to facilitate data exchange and ensure consistency in information management.
- Participate in the 3iS cross-functional team meetings and in the knowledge management spaces organized for this purpose.
- Attend the in-person sessions to which you are summoned.
- Provide technical assistance in coordinating with implementing partners for the adoption of the two-way communication and monitoring system.
- To contribute to the socialization and appropriation of AAP tools in the territory.
- Conduct field missions in support of local coordination structures when their participation is required. This involves highlighting the humanitarian situation and the response of partners through the compilation, processing, and analysis of data, and the creation of information products to support decision-making.
- Information Collection, Processing and Analysis
- Compile, cleanse, process and analyze information from existing databases or databases created specifically at the request of clusters, sector, ELC or other strategic partner of the humanitarian architecture in Colombia
- Identify and manage information exchange flows with key stakeholders.
- Apply innovative methodologies, including artificial intelligence, for the processing of structured and unstructured information from communities and implementing partners.
- Develop and update databases for continuous monitoring of the humanitarian response.
- Integrate information from community feedback mechanisms into the analysis processes.
- Support interoperability with existing systems (e.g., ActivityInfo/5W, Anticipa, and others).
3. Development and Presentation of Information Products
- Design reports, summaries, and visual products to facilitate data interpretation.
- Prepare analyses on humanitarian needs, access to services and perception of the response, integrating community and operational data.
- Generate information products related to the project requirements.
- Present information products at meetings with key stakeholders.
4. Reporting, Monitoring and Evaluation
- Register, validate and track key indicators related to AAP, system use and monitoring of the humanitarian response.
- Ensure the timely delivery of information products according to the agreed work schedule, which must correspond to the requests received from EVIDESK.
- Prepare monthly progress reports with statistical analysis, findings, trends, and strategic recommendations for decision-making.
- Consolidate and validate information from communities, implementing partners, and interoperable systems to support the project’s follow-up, monitoring, and evaluation processes.
- Contribute to the development and strengthening of evaluation strategies.
- Contribute to monitoring the use of the information generated (feedback) for operational decision-making.
- Documenting lessons learned, operational challenges, and good practices derived from the implementation of the project to strengthen learning processes and continuous improvement.
- Support the preparation of technical inputs required for narrative reports, donor reports, and other project accountability exercises.
B. Cross-cutting activities:
- Prepare the work plan and promptly communicate its progress, difficulties and challenges to the reference person for this contract.
- Attend to the in-person spaces of the project.
- Carry out field missions when their participation in the project is required.
- Prepare monthly progress reports.
- Guarantee the timely delivery of products.
- Participate in cross-cutting groups in a timely manner.
- Contribute to the organization’s knowledge management strategy and to strengthening internal knowledge about the use of statistics and AI in data management.
- Support field missions for the implementation and socialization of two-way communication tools (AAP).
- Identify barriers to access to information and connectivity that affect community participation.
MINIMUM QUALIFICATIONS:
Education
Professional with a university degree in statistics, economics, engineering or related fields. Postgraduate studies (desirable).
Experience
To be eligible, applicants for this position must have at least three years of experience in activities similar to those described herein. Experience in the humanitarian sector is desirable. Experience in primary and secondary data collection and analysis is required, as well as experience in analytical processes and report writing.
Technical Skills
Experience in managing information systems and having relevant skills for data analysis.
Knowledge of data analysis tools (SPSS, SAS, STATA, R, or any other relevant statistical package).
Knowledge of data visualization packages.
Experience in the preparation of technical reports, analytical reports, control panels and information products oriented to decision making.
Advanced proficiency in Microsoft Office, with special emphasis on Excel.
Ability to work based on objectives and compliance with standards through management indicators.
Experience in humanitarian information systems, GIS, AAP or response monitoring (desirable)
Knowledge of data collection tools (Kobo, ODK or similar) (desirable)
Languages
Fluency in Spanish (speaking and writing) is required, and intermediate knowledge of English is desirable.
Responsibility to the beneficiaries
Staff are expected to respect the principles of accountability to beneficiaries of 3IS programs in line with international standards, while actively involving beneficiary communities as equal partners in the design, monitoring and evaluation of 3IS projects.
GUIDING PRINCIPLES:
Staff are expected to respect local culture and 3IS policies, procedures and values ​​at all times.
3IS has zero tolerance for harassment, sexual exploitation and abuse, human tracking, and child abuse and exploitation. Any violation of these principles and policies will be treated as a serious offense.
3IS is an equal opportunity employer regardless of background. 3IS may conduct reference checks with other organizations regarding matters related to sexual harassment, exploitation, and abuse.
Deadline September 24, 2026: Statement: Candidate assessment will be ongoing and the position may be filled before the application deadline
How to apply
Information Management Expert – 3iS’s