Vocational Skills Trainer -Mobile Repair and Maintenance At Aid Gate Organization

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Background

The vocational training in Mobile Repair and Maintenance aims to address the growing demand for mobile phone technicians across Northeast Syria, particularly in urban and semi-urban areas like Raqqa and Hajin. Based on the findings of the gender and disability-sensitive market assessment (Activity 1.1.1), mobile maintenance emerged as a viable employment and self-employment opportunity for persons with disabilities (PWDs) due to its low barrier to entry, high market demand, and suitability for small-scale businesses.

AGO is implementing this 40-day training program to empower PWDs with technical, diagnostic, and repair skills to become self-reliant and contribute meaningfully to the local economy.

Objectives of the Training

  1. Equip participants with fundamental knowledge of mobile phone hardware and software.
  2. Train participants in diagnostic, repair, and maintenance techniques for a range of mobile devices.
  3. Provide practical skills in soldering, screen and battery replacement, software flashing, and parts calibration.
  4. Enhance participants’ entrepreneurial capabilities to start their own mobile repair businesses.
  5. Promote the inclusion of PWDs in digital and tech-based economic sectors.

Training Methodology

  • Theoretical Modules: Covering mobile phone components, common issues, tools and safety, basic electronics, and customer service.
  • Hands-On Practice: Step-by-step repair of devices, disassembly/reassembly, software repair, and live troubleshooting.
  • Inclusive Design: Training rooms and materials adapted to the needs of PWDs, including ergonomic workstations and simplified guides.
  • Trainer Capacity Building: Trainers will receive orientation on disability inclusion and adaptive instruction techniques.

Expected Outcomes

By the end of the training, participants are expected to:

  • Identify and repair common hardware and software issues in mobile devices.
  • Understand diagnostic tools and repair equipment usage.
  • Follow safety standards in electronics repair.
  • Demonstrate confidence in dealing with customers and managing basic repair services.
  • Explore pathways to employment in mobile shops or launch their own services.

Target Group

  • Persons with disabilities (PWDs) in Raqqa and Hajin, from host, displaced, and returnee communities.
  • Priority will be given to those with an interest in technology and the ability to work with small electronic parts.

Trainers’ Responsibilities

  • Deliver both theoretical and practical training in mobile maintenance.
  • Adapt content delivery to suit the physical and cognitive needs of PWDs.
  • Guide participants through hands-on repair tasks and assess their progress.
  • Maintain safety and functionality of tools and training materials.
  • Submit training reports and assessment results.

AGO Responsibilities

  • Provide mobile repair kits, practice devices, and materials.
  • Ensure accessible training environments.
  • Offer logistical and technical support throughout the training period.
  • Facilitate feedback collection, reporting, and potential referrals to job opportunities.
  • Explore provision of small toolkits or microgrants for participants post-training.

Follow-up Mechanism

  • Pre/Post Assessment: To evaluate participant skill development.
  • Daily Attendance and Participation Records.
  • Participant Feedback: To assess satisfaction and address challenges.
  • Post-Training Support: Including mentorship, business planning advice, and job referrals where possible.

Training Duration.

40 days

How to apply

Interested applicants must complete the Job Application Form.

Note:

  • Applications not meeting the specified minimum requirements may not be considered.
  • The CVs received after the closing date may not be considered.
  • Shortlisted candidates will be contacted for an interview

Due to the nature of AGO work activities, AGO demands its employees to have the highest discretion and flexibility qualities. AGO can anytime according to the needs of his mission, and change the work location of his employee. AGO can at any time

update tasks on this Job Description according to the evolution of the program or strategy changes. The above-listed tasks are not exhaustive, the employee can be asked to undertake other tasks by the employer according to the competencies, to work over setting time.

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.