Protection Assistant At Union of Medical Care and Relief Organizations

About UOSSM Turkey:
A non-profit, non-governmental humanitarian medical relief organization, licensed in Turkey, that
assists refugees affected by humanitarian disasters, living in Turkey and Syria .
The organization was established in Turkey in 2012 and is based in Reyhanli, Hatay.
UOSSM Turkey is a member organization of the Paris-based International Union of Care and Relief
Organizations (UOSSM), which provides humanitarian, medical relief services to people affected by
crises in several places around the world. In cooperation with member organizations (UOSSM USA,
UOSSM Canada, UOSSM France, UOSSM Britain, UOSSM Germany, UOSSM Netherlands, and UOSSM
Switzerland), UOSSM Turkey seeks to mobilize efforts and coordinate projects with a vision of
providing independent and impartial humanitarian assistance to those affected by humanitarian
disasters.
UOSSM Turkey provides its services to all refugees regardless of gender, ethnicity, religion or political
affiliation. UOSSM Turkey has been a licensed organization registered in Turkey since 2012 by the
Department of Associations, with license number 059-018-31. UOSSM Turkey works in five Turkish
states (Hatay, Gaziantep, Kilis, Ankara, Istanbul) and provides specialized services in physiotherapy
and rehabilitation programs, as well as mental health and psychosocial support.
Our Values:
1- Integrity
2- Neutrality
3-Trust
4- Ambition

Job summary
To provide high-quality case-management services to people at risk, and to mitigate the negative of effects protection issues on individuals and contribute to the improvement of the overall protective environment.

Duties and Responsibilities:

This role has an area focus and ensures compliance to procedures and guidelines within the area. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.

Identify PoCs with vulnerabilities and provide case management (identification, assessment, case implementation, data entry, referral, follow-up, feedback etc, maintaining strict protocols for safety, international and national standards and procedures, confidentiality, and consent

Follow work plans and guidelines.

Ensure the maintenance and regular update of case management database and other relevant trackers and maintain detailed physical case-files.

Gather case-data for review when required

Liaise with external agencies in order to facilitate the receipt of internal and external referrals

Develop and maintain effective working relationships, with other departments.

Required qualifications:

University degree in sociology, social work, international affairs, law, humanitarian action or related field.

Experience: Minimum 1 year of professional experience in the related field

Experience working in the humanitarian field.

Experience in protection activities and/or social or health sector.

An understanding of humanitarian/civil society issues in Turkey and the region

Experience working with Syrian refugees.

Strong organizational and communication skills

Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.

Ability to multi-task and cope with competing demands under tight deadlines

Flexibility, enthusiasm, and willingness to learn from others.

• Microsoft office: Intermediate level
• English language: intermediate level

Arabic language Advance

Mandatory requests: Turkish citizenship

Preferred Qualification and Experiences:

Strong communication skills to engage with refugee community and service providers.

Previous experience in case management