About: Action Against Hunger
Founded in 1979, Action Against Hunger is an international non-governmental organization that fights hunger worldwide. Its charter of humanitarian principles—independence, neutrality, non-discrimination, free and direct access to victims, professionalism, and transparency—has defined its identity for 45 years. Its mission is to save lives by eliminating hunger through the prevention, detection, and treatment of undernutrition, particularly during and after emergencies related to conflicts and natural disasters. Action Against Hunger coordinates its programs around seven areas of activity: Nutrition and Health; Mental Health and Psychosocial Support; Food Security and Livelihoods; Water, Sanitation, and Hygiene; Advocacy; Climate; and Research. In 2024, Action Against Hunger assisted more than 26 million people in 57 countries around the world. www.actionagainsthunger.org
Mission :
We are looking for an intern capable of providing creative, operational, and strategic support to the digital communications team through the following tasks:
Engaging and moderating communities across various social media platforms
; Managing and moderating incoming messages;
Anticipating moderation needs for upcoming campaigns by gathering information;
Creating and/or enriching a reference document of responses for communities;
Enriching native quick reply modules on platforms or bots with these responses;
Developing positive interactions with communities to foster loyalty and build relationships;
Serving as the point of contact for the fundraising department in managing donor messages on social media;
Responding to donor requests in conjunction with the SRD team and the fundraising department;
Engaging, building loyalty, uniting, and thanking our donors through their posts;
Producing and sending fundraising page reports to the data and digital marketing teams;
Producing, distributing, and analyzing content in support of the community manager;
Designing, producing, writing, publishing, and scheduling content;
Ensuring adherence to the editorial calendar and participating in defining the editorial line;
Implementing and Present technical and sector-specific monitoring to the various departments, monitor online reputation, make recommendations,
and report any negative publicity or crisis situations to the manager.
Provide support to administrators of other social networks within ACF.
Foster exchanges within the various accounts and groups by interacting with posts as an ACF page (posting, liking, commenting).
In conjunction with their manager, respond to any questions and needs expressed.
Profile :
We are looking for a candidate who shares our commitment and possesses the following qualities:
You are currently pursuing a Bachelor’s degree (or equivalent) in marketing, communications, or digital communications.
You have a strong understanding of social media, a genuine passion for these channels, and know how to engage a community effectively and creatively.
You understand the specific characteristics and conventions of each platform and can adapt your tone and formats to different target audiences.
You are a confident writer with excellent spelling and grammar, and you can create impactful content.
Strong oral communication skills are a plus.
Employment conditions
Status: Apprenticeship contract only.
Contract duration: 12 months.
Location: Montreuil (Seine-Saint-Denis).
Desired schedule: 4 days on, 1 day off.
Salary Conditions:
Remuneration based on the legal minimum wage, adjusted according to age and level of education, paid over 13 months.
21 days of RTT (reduced working time, prorated according to attendance).
25 days of paid leave, prorated according to attendance
. Health and welfare coverage: 80% covered by ACF.
Transportation: 50% of the cost between home and work.
Meal vouchers: 60% covered by the association (value of €8).
€175/year (social activities) and discount on cinema tickets.
Remote work: Open to everyone in mainland France. Our remote work policy governs activities requiring a presence at the association’s headquarters. You can choose to work fully or partially remotely. For this position, a mandatory presence of 4 days per month at headquarters is required, with time dedicated to meetings and team events (3 days per month on average). The first 6 weeks will include 2 mandatory days of presence per week for your integration into the team.
How to apply
To apply, please click on this link:Â apply here