Project Assistants – Caracas, Venezuela At Help in Action

Following the earthquakes that severely struck Venezuela on 24/06/2026, AeA is seeking to reinforce its team on the ground to support the activation of an emergency response in the areas most affected by the earthquakes.

Aim:

Project Assistants will support the operational implementation of the delivery of urgent humanitarian assistance in the affected locations and populations by providing support to the project team in participant registration, information gathering, logistics, monitoring and administrative follow-up.

Responsibilities:

The role will have both a technical and practical focus, geared towards the proper implementation of planned emergency response activities. In detail:
Support activities related to gathering needs assessments, information, follow-up and monitoring of the flexible and multi-sectoral emergency assistance project, both in person and by telephone.
Support the identification, registration, targeting and selection of participants in the intervention areas.
Support delivery of food, NFIs, WASH supplies, among others, according to planned activities.
Support program staff in the implementation of flexible and multi-sectoral emergency assistance strategies.
Support the organization of volunteers for community activities, especially information gathering.
Support the organization’s emergency humanitarian aid logistics process.
Contribute to monitoring the situation in the target area, including mobility dynamics.
Maintain clear communication with community stakeholders, suppliers, and the project team.
Assist in logistical and administrative tasks for the daily execution of the program.
Support the preparation of inputs for internal and external reports, including donor reports, status reports, and communication products.
Perform other job-related tasks as assigned by your immediate supervisor, based on institutional needs.

Knowledge and experience:

Professional degree in social sciences, administration, engineering or related areas.
Additional training in project management, humanitarian assistance, monitoring or protection.
Minimum of 1 year of experience in social, humanitarian, community or administrative projects.
Experience with NGOs, cash transfers, vulnerable populations, or community work.
Ability to support clear reports and records.
Basic/intermediate database and Excel skills.
Experience with data collection programs such as Kobo Collect (highly desirable).
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook, Teams).

Languages:

Essential: Spanish
Highly desirable: English.

Geographical mobility:

National Based in Caracas
Availability to travel within the country.

Other requirements:

Windows (Advanced)
Knowledge of MEAL tools

Skills and competencies:

Ability to maintain good working relationships in an international and multicultural environment.
High stress management capacity, ability to work under pressure.
Analytical skills, logical thinking and high attention to detail.
Ability to work independently and take initiative.
Ability to handle sensitive and confidential information.
Ability to travel nationally and regionally when deemed appropriate and safe.
Excellent oral and written communication skills.

Equipment

It is highly desirable that you have sufficient equipment to perform your function remotely: laptop and/or computer, good internet connection, among others.

Terms of the offer:

Start date: immediate
Contract duration: 6 months with the possibility of extension depending on available funding
Work schedule: Full Time
Work center: Caracas
Remuneration/Salary in accordance with the Ayuda en Acción Remuneration Policy.

Mandatory requirements to participate in the selection process

(which will be requested from shortlisted or finalist candidates)

Contact information for people who can provide references for the last three positions held, in order to request professional references related to the functions performed.
Valid criminal record certificate (no criminal record).
Valid certificate from the Central Register of Sex Offenders and Trafficking in Persons (no criminal record), in case the position involves contact with minors.

Declaration on equal opportunities and protection

All selection processes are carried out under a strict policy of non-discrimination on the grounds of sex, race, skin color, religion, political opinion, social origin, sexual orientation, age or any other condition, guaranteeing a transparent process and equal opportunities for all candidates, in accordance with the Ayuda en Acción Code of Conduct, which establishes its commitment to treat all people with respect and reject any form of harassment, discrimination, intimidation, exploitation or any other action that violates human rights.

Ayuda en Acción has a zero-tolerance policy toward any behavior related to sexual exploitation, sexual abuse, and/or sexual harassment. In accordance with its Child Protection Policy, the organization conducts pre-employment checks, including requesting references from previous employers through the Misconduct Disclosure Scheme (MDS – misconduct-disclosure-scheme.org), provided those employers are members of the program.

Ayuda en Acción, as a member of the MDS, also commits to sharing relevant information regarding such misconduct by former employees with other MDS members, where appropriate. By submitting an application, candidates acknowledge and authorize the organization to conduct these pre-employment checks in order to continue in the selection process, and to retain their data for possible future reference by MDS members.

The information obtained through these reference checks will be treated privately, confidentially and exclusively for internal use, and will only be used for the Ayuda en Acción selection processes to which the candidate has submitted their application.

In addition, prior to the start of the employment relationship, a criminal record certificate regarding sexual offenses issued by the Central Registry of Sexual Offenders will be required.

How to apply